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"Great location right next to the train station and easy to access train, and local tram and buses. 30 mins walking dustance to the Zenkoji temple or a quick bus ride. The hotel is a big one and the staff was very helpful to our requests. There are lots of restaurants and shops around the hotel."

"Great location. Near train station and walkable to restauranrs, stores and attractions. Basic breakfast, but good. Awesome staff. "

"Free breakfast was excellent. Check in easy. Spacious room for family of 4. Very near to railway station."

"The hotel delivers what you pay for — expect nothing else. Nevertheless, it could be better, a lot better. Also, the staff, for the most part, were great, but there were a few who were not. I did not enjoy my stay at all. Especially with so many options around, I would have happily chosen another one."

"The JAL hotel is wonderfully located in Nagano city, only a few blocks walk to the train station. A full and large Breakfast is available everyday on the top floor for amazing views of the surrounding mountains. Rooms are quite spacious. There are many restaurants in the nearby area to choose from every night. Nagano is a wonderful city to visit in Japan as it’s much less crowded than places like Tokyo or Osaka. The direct bus to the snow monkeys from the station was a tremendous experience, as you get to see the snow monkeys in their own environment."

"Great hotel in central location and lovely onsen. "

" Nice breakfast for a budget hotel within walking distance to the railway station "

"Excellent central hotel in Nagano, very close to the station (around 5 min walk). We checked in late after the Shinkansen from Tokyo and the process was quick and efficient. The breakfast was good and twinned with Wendy’s so there was the option of a burger as well. Clean and tidy hotel. "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "