Ossos Hotels, Búzios

"Excellent location, nice and comfortable rooms. The staff is the high point of the stay, always ready to help and make your experience good "

"I had a wonderful stay at this hotel. From the moment I arrived, the service was exceptional—every staff member was friendly, attentive, and genuinely committed to making my stay comfortable. As a woman travelling alone, feeling safe is incredibly important, and this hotel exceeded my expectations. The environment was secure, welcoming, and very well maintained. I would highly recommend this hotel to anyone looking for excellent service, comfort, and peace of mind. I will definitely be returning on my next trip."

"Estuvimos tres días en julio. Todo estuvo perfecto, el servicio, la habitación bien amplia, la piscina, el desayuno. Nada que corregir."

"Exceptional property! Everything from the hotel staff to the food and the hospitality was outstanding! The heated pool was much appreciated and the gym was beautiful! Will definitely be returning! "

"I arrived a day early due to my own mixup with travel dates from the UK. Staff at reception were super friendly and helpful the hotel was full I’m not sure how but they managed to accommodate me after a few internal conversations. All the staff were so helpful as my Portuguese is minimal. Europe should take a lesson off crayon customer service "

"Hotel esta abandonado, cama desconfortavel, ar condicionado nao funciona, roupa de cama tinha marcas de maquiagem, tive que ir no shopping comprar fronha de travesseiro e toalhas, chuveiro ruim, cafe da manha e pessimo pior que ja vi, de pao dormido, frutas passadas, com suco de pozinho (nao e natural) e nao tinha agua nem suco um dia... Duas coisas boas eh a localizacao pe na areia e o bar da piscina(que estava bem suja)!!!"

"The staff was excellent. The food was terrific. It is very family friendly. We arrived late due to a flight and they kept the kitchen open and were very helpful with the kids. The rooms are terrific and it’s very well located."