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"Jackson at the front desk was exceptional! "

"The Valet staff is amazing at this hotel. Fronst desk always willing to help or try. Property has changed hands several times over the years, but its my go to for downtown MSP. "

"Upon arrival while checking in, one of the staff informed me that “there were no standard rooms” and that I would be upcharged for a double room. I booked through Expedia and it indicated there was a standard room available. Luckily someone else at the front desk informed the other person that my room should not be upcharged. I felt unwelcome at the jump, especially after my overseas flight had just been cancelled at the last moment making me scramble to find a place to stay. It was not a great start to my stay at this resort. "

"Friendly bar tenders, great breakfast, location on Skywalk and not far from the light rail station."

"We stay once a year but the pool seems to always be closed. I was over charged for our deposit since we weren’t asked if we’re leaving our car or needing the shuttle. "

"Clean and comfortable room, great location, staff were wonderful. "

"Great hotel! "

"Great Location, worth adding the breakfast it was lovely. Beds comfortable and staff very helpful "

"clean, quiet, good breakfast, nice rooms!"