I only needed to stay here because it was close to the airport and I had an early flight the next morning. I got to the hotel around 1130pm very tired. When I got to my room it was very cold. I tried to turn up the heat but after 2 hours it never warmed up, so I bundled up in scarf, wool socks, and fleece PJs and went to bed around 2am. I woke early in the morning and it was too hot. It was also a handicap room. I did not request one. They never asked me if I wanted one, nor did they tell me that was the type of room I was getting. I found out once I got to my room. I had a meeting to do on my computer, so I did not have time to go back down. Once the meeting was over, I was too tired to deal with changing room because of the cold. It was just one night. So I passed out. In the morning I did tell them at the front desk of the problems. They offered me points for my inconvenience.