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Mandarin Oriental, Singapore

Photo gallery for Mandarin Oriental, Singapore

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Mandarin Oriental, Singapore

Mandarin Oriental, Singapore

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
5 Raffles Avenue Marina Square, Singapore, 039797

Explore the area

  • Popular LocationGardens by the Bay13 min walk
  • Popular LocationMarina Bay Sands Casino15 min walk
  • Popular LocationOrchard Road19 min walk
  • AirportSingapore (SIN-Changi)18 min drive

Choose dates to view prices

About this area

Singapore

Located in Marina Bay neighbourhood, Mandarin Oriental, Singapore is connected to a shopping centre. Singapore City Hall and Gardens by the Bay are cultural highlights, and travellers looking to shop may want to visit Orchard Road and Marina Square. Singapore Flyer and East Coast Park are not to be missed. Guests love the hotel's location for the sightseeing.

What's nearby

  • Helix Bridge - 7 min walk
  • Merlion Park - 8 min walk
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk

Restaurants

  • MELT - The World Cafe — 1 min walk
  • Dolce Vita — 1 min walk
  • Barossa - 3 min walk
  • Redpan - 4 min walk
  • Gajalee - 4 min walk

Getting around

  • Esplanade Station - 9 min walk
  • JB Sentral - 52 min drive
  • Changi Airport (SIN) - 18 min drive

About this property

Mandarin Oriental, Singapore

Luxury hotel connected to a shopping centre in Marina Bay, walk to Marina Square
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 527 individually decorated rooms feature WiFi and iPod docks. LCD TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Mandarin Oriental, Singapore offers 527 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels, DVD players and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

This Singapore hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Mandarin Oriental, Singapore is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SGD 8 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (SGD 8 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 54.14 per person
  • 5 restaurants and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (6448 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Renovations and closures

This property is closed from 10 August 2021 to 6 December 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 54.14 per person (approximately)
  • Fee for in-room wireless Internet: SGD 8 per night (rates may vary)
  • Fee for in-room wired Internet: SGD 8 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: SGD 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental, Singapore Hotel
Mandarin Oriental, Singapore Singapore
Mandarin Oriental, Singapore Hotel Singapore

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 696 out of 1000 reviews
5 - Excellent 70%
Rating 4 - Good. 219 out of 1000 reviews
4 - Good 22%
Rating 3 - Okay. 56 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, but could be better. Didn’t do room service when requested, and missed out on breakfast order. Other than that, everything else was great.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very much attentive and professional.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Thank you for a fabulous staycation!
Absolutely loved our stay here! From the very beginning, the staff were friendly, wonderfully cheerful and welcoming. The steps they take to be eco-friendly is also refreshing and so great to see. We were very happy with our mini staycation!
Stayed 1 night in Jul 2021