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"Excellent "

"Muy buena ubicación, muy atento el personal, buena habitación. Solo mencionar que fueron unos dias en que hizo mucho calor en Bilbao (mas de lo habitual para la fecha) y el aire acondicionado no estaba habilitado "porque no era temporada""

"Great location. Will stay again for sure"

"The staff were amazing from the very first greeting until we left. Incredibly attentive and helpful. Really made the stay perfect."

"Excellent attention, very recommended "

"The hotel is in an excellent central location, close to the Guggenheim Museum Bilbao, children’s playgrounds, and plenty of places to eat. Breakfast offered a good variety of options, and the staff were attentive throughout our stay — I couldn’t fault their service. The gym is quite small and would benefit from adding some free weights rather than relying mainly on the multi-gym equipment, although there are several treadmills available. The only downside was our family room being located on the first floor. While it was spacious, it overlooked the internal part of the building, which felt quite depressing and lacked natural light. The room lighting could also be improved, particularly with the addition of a main ceiling light."

"Great stay ! Very convenient location and friendly staff"

"Very nice hotel. Very central to everything with extremely friendly and helpful staff. "

"The check in was really slow. There was a queue because it was taking so long, took us over half an hour to get checked in and able to access our room."