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Overview of Universal's Loews Portofino Bay Hotel

Photo gallery

Featured image
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Universal's Loews Portofino Bay Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationUniversal Studios Florida10 min walk
    Popular LocationUniversal CityWalk14 min walk
    Popular LocationThe Wizarding World of Harry Potter™16 min walk
    AirportOrlando, FL (MCO-Orlando Intl.)19 min drive

Choose dates to view prices

  • Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

    Photos of Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

    4.8/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details

  • Deluxe Room, 2 Queen Beds, Non Smoking

    Photos of Deluxe Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details

  • Room, 2 Queen Beds, Non Smoking, Garden View

    Photos of Room, 2 Queen Beds, Non Smoking, Garden View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 5
    • 2 Queen Beds
    More details

  • Room, 2 Queen Beds, Non Smoking, Bay View

    Photos of Room, 2 Queen Beds, Non Smoking, Bay View

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • Water view
    • Sleeps 5
    • 2 Queen Beds
    More details

  • Suite, Non Smoking (Despicable Me Kids Suite)

    Photos of Suite, Non Smoking (Despicable Me Kids Suite)

    4.7/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details

  • Room, 1 King Bed, Non Smoking, Garden View

    Photos of Room, 1 King Bed, Non Smoking, Garden View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 King Bed, Non Smoking, Bay View

    Photos of Room, 1 King Bed, Non Smoking, Bay View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Orlando

Located in Orlando, Universal's Loews Portofino Bay Hotel is near theme parks. Mall at Millenia and Florida Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal CityWalk and Universal Studios Florida. Travelling with kids? Don't miss Universal’s Islands of Adventure and Universal’s Volcano Bay. Spend some time exploring the area's activities, including outlet shopping and golfing.
View more Resorts in OrlandoOpens in a new window
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Popular Location

What's nearby

  • Universal Studios Florida - 10 min walk
  • Universal CityWalk - 14 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Universal’s Islands of Adventure - 2 min drive
  • Orlando International Premium Outlets - 5 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • Bice Ristorante — 1 min walk
  • Mama Dellas Ristorante℠ — 1 min walk
  • BiCE Ristorante - 4 min walk
  • Trattoria del Porto - 5 min walk
  • Mama Della's Ristorante - 5 min walk

About this property

Universal's Loews Portofino Bay Hotel

Family-friendly Orlando resort in Southwest Orlando, walk to Universal Studios Florida
4 restaurants, 3 outdoor pools and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 750 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
Universal's Loews Portofino Bay Hotel offers 750 forms of accommodation with iPod docking stations and a safe. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 28 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Art gallery
  • Designer shops
  • Fitness centre
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (42000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
2 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Resort
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Resort Orlando

Frequently asked questions

Can I cancel my reservation for free at Universal's Loews Portofino Bay Hotel and receive a full refund?
Yes, Universal's Loews Portofino Bay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Universal's Loews Portofino Bay Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Universal's Loews Portofino Bay Hotel?
As of 6 Mar. 2021, prices found for a 1-night stay for 2 adults at Universal's Loews Portofino Bay Hotel on 22 Mar. 2021 start from AU$762, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Universal's Loews Portofino Bay Hotel have a pool?
Yes, this property has 3 outdoor pools.
Is Universal's Loews Portofino Bay Hotel pet-friendly?
Yes, Universal's Loews Portofino Bay Hotel allows pets (limit 2 per room). There's a fee of USD 100 per accommodation, per stay.
How much is parking at Universal's Loews Portofino Bay Hotel?
Self-parking is available for USD 28 per night.
What time is check-in at Universal's Loews Portofino Bay Hotel?
Check-in begins at 4:00 PM.
What time is check-out at Universal's Loews Portofino Bay Hotel?
Checkout is at 11 AM.
Where is Universal's Loews Portofino Bay Hotel located?
Located in Southwest Orlando, this family-friendly Orlando resort is within a 15-minute walk of Universal Studios Florida and Universal CityWalk. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).
4.5
Wonderful
Rating 5 - Excellent. 666 out of 995 reviews
5 - Excellent 67%
Rating 4 - Good. 218 out of 995 reviews
4 - Good 22%
Rating 3 - Okay. 68 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 995 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly customer service and staff, especially considering COVID. Spa was great as well.
Stayed 5 nights in Feb 2021

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, easy water taxi to Universal, great pool
Stayed 3 nights in Dec 2020

5/5 Excellent

Stayed 2 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed feeling. Felt as if you were in Portofino. Great restaurants.
Stayed 6 nights in Mar 2020

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