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"The room was semi clean. There was throw up on the balcony in two spots. They left dirty used bar of hand soap in the bathroom. One of the bath towels had stains on it. The tv remote was missing. They did not have enough towels in the bathroom. The soap products in the shower were basically empty. There was hardly any water pressure in the shower. I had to call the office for more soaps and towels and a tv remote, they wouldn’t even bring the items to the room I had to go get them. "

"Yes"

"I have stayed at the Santa Maria Inn multiple times for business and recently for personal reasons due to a family loss. Based on past positive experiences, I recommended it to my family for a family service. Upon arrival at 2:00 PM, I requested a slightly early check-in but had to wait until 3:00 PM, causing me to be late for the service. Even then, the room was not ready, and I had to return later to check in. I discovered the room had a single king-sized bed instead of the reserved two queen beds. The front desk apologized and offered a rollaway bed, which was not ideal. At midnight, we faced a door issue; the rollaway bed blocked access, and the upper latch was engaged. My keycard didn’t work on the second door. A staff member made new keycards but couldn’t open the door, requiring an engineer’s help at 1:15 AM. Despite the staff’s efforts, the experience was disappointing due to the series of issues, including not being able to check in on time and not receiving the reserved room. "

"Just need window open overalls is soo good"

"We had a few issues....a/c, plugged toilet, only one face and hand towel.....but the price was GREAT! We the issues resolved and had a good time. "

"Bad check in receptionist , management experience sub par "

"I love this place! It has everything we need when visiting my son in college. Great staff, clean and comfortable rooms and a busy but safe area. The only reason I only gave them a 4 star is because recently they started to charge for parking! It’s not like it’s enclosed or monitored by security so I don’t understand why there is a fee now. Plus the parking isn’t limited in space. Just another way to make money off guests."

"The staff was amazing! The rooms weren't bad but i did have to call front desk because i had dirty towels in my room folded down for the next person to use, my daughter also got a room there and there was a whole in the ceiling and dirty towels. Also surprise to see that there was no iron in the rooms, refrigerator didn't even keep my drinks cold as if it wasnt even plugged in. I was given a wifi password and i wasnt able to log in since nothing would pop up for me with the hotels name. "

"One of the cleanest rooms I've been in. Pool is very nice."