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"We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities. The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch. Overall, very happy with our choice. "

"Room cleanliness is definitely not good and needs to be improved and the view is awesome"

"Excellent property and amazing service from the staff. So hospitable and warm!"

"First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number."

"This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals."

"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "

"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation."

"Geeta and the staff were amazing. For a budget hotel this is a great option."

"Best in tiger hill"