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"The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did"

"Amazing experience! Onsen, rooms and allover environment was superb. The meals served were carefully prepared with an exquisite presentation. Staff is very kind and helpful. They’ll shuttle you to and from Nikko station to the Ryokan as well as guide you to the bus that takes you to Keyon. falls. In addition, the Ryokan plays calming music in the hallways and reception area. Gift shop is adorable and they add a special touch to putting your name on a plaque visible at the entry way into the Ryokan. We will miss this facility and hope to return again. "

"This property was beautiful, I wish I could have stayed longer. Great kitchen, spa room with bath, everything you needed and everything felt brand new. Location was a bit out of town and was either a bus, taxi or a long walk uphill. This was my favorite property in Japan. I would definitely stay longer next time. "

"It was great! "

"The staff are helpful. The room is spacious."

"The hotel is old but historic. The rooms were ample and very comfortable. The staff was super nice and went out of our way to help us feel welcome. The location is perfect, very close to the temples and at a 5 minute taxi ride from the train station. Also walkable in half an hour or less. Breakfast was very good. I would have stayed one night longer to be honest."

"Nice, clean room. Location was great."

"I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax"

"The stay was great. Mae sure you get a really soft pillow because there was a long hard pillow in the bed. You were allowed to get another pillow. I recommend it. Otherwise this was a great hotel and close to train"