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"Good "

"The place was nice, but the stools in the bathrooms were so dirty and disgusting. The staff was helpful and very nice. The room the nice but not storage and no bathroom door. Not place to store suitcases. No hooks to hang our towels. I would stay here again, but that’s after looking at some place better first."

"Gorgeous hotel. Great location to walk to museums. The public bath on 31st floor is spectacular. 3 minute walk to lovely path along the river."

"Excellent hotel and staff"

"I liked the staff that spoke English with me to help with my issue with my reservation"

"Great location with access to many venues. Breakfast buffet had lots of variety and the restaurants/bars on the 32 floor had great views/atmosphere."

"Water pressure was horribly aggressive. Somehow too much??? Never thought I’d say that. And the hot water in the sink was dangerously hot, even when not turned up all the way. The bed sheets were quite rough, but they did have the cool Japanese pillows! Black out curtains were more effective than most. Unfortunately, one morning when I was trying to forward my luggage, the front desk staff did not seem fully familiar with the process and I ended up missing my train due to her completing wrong ppw first (to airport instead of hotel) and I had to pay 5000 yen for a taxi to catch my Shinkansen"

"Clean room and affordable"

"Location is in the heart of where all the action is. As soon as you step out the door, there are businesses and people everywhere. Stayed in a triple and there were areas to put luggage so you aren’t overly crowded. Bathroom was a good size."