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"Phone reception in tge room was vety patchy. Bed was comfortable, bathroon great, loved the rail in the shower Central to all I needed to walk to."

"We were upgraded to a two bed apartment it was perfect. Everything was comfortable. Loved the use of The Darling pool facilities. "

"Massive rooms great brekky, reception took too long checking me in, some issues with credit card machine. "

"We loved the customer service at the Shangri-La. Our room was understandably not ready when we arrived at 9am but they suggested we freshen up in the gym change room. It was lovely to take a shower and change into a fresh set of clothes after a long flight. Our room became available before noon. The bathroom was quite spacious and the lighting in the room was soft and not harsh. Everyone we spoke to was accomodating and pleasant. Good location close to Circular Quay, the Rocks, and public transportation."

"We wished to swim but it was a little too cold for us. We visited the pool area twice and it was clean and pleasant. "

"Great service.. plenty of bars within "

"Room was clean fresh & modern. Breakfast was great, plenty of options & good quality. Aircon too cold tho in all areas. Plenty of shops around & easy walk to Central station."

"Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…"

"Stayed here for a weekend staycation, our room was in the pinnacle tower and was very clean and spacious. Staff were very helpful, attentive and kind. If staying here I would recommend staying in a pinnacle tower room as the normal tower looked to be busy at all times of the day. "