Ocean Four Hotels, Miami

"Very disappointing experience at B Ocean Resort. We stayed at the hotel for 10 days (Room 383), and unfortunately, the longer we stayed, the more issues we discovered. During our stay, a shirt was taken from our room. I reported it immediately, and was personally assured by the hotel manager, Jalicia Brooks, both in person and via email, that the issue would be handled within a few days. Since then, I have been completely ignored despite multiple follow-ups — which says a lot about how guest issues are actually handled here. The hotel also advertises parking, but “forgets” to mention that it costs $60 per day — with no reasonably priced alternatives nearby. This is something guests should absolutely be aware of in advance. As for the rooms, they are decent, but housekeeping was unreliable. On multiple occasions, our room was simply not cleaned, and we had to go out of our way to request basic service. Overall, this stay felt far below expectations. Between poor communication, lack of accountability, and hidden costs, I would not recommend this hotel."

"Great room. Bathroom floor was pretty dirty and filled with glitter 😂"

"AC ok , but heavy chlorine smell in room"

"They need pro"

"I absolutely love The Elser! Perfect location, amenities, and scenery. My second time booking and most certainly my go to when cruising from Miami."

"Good stay, a bit noisy as the rooms are above resturants. It was good for a quick stay."

"If you like technology, amazing views, and colorful nooks this place is for you. Location is top, specially if you going to a concert at Kaseya center. "

"I was satisfied with my stay and the service. The breakfast is good"

"The elevator in this hotel doesn’t work. You have to wait 30 minutes to get into working elevator. At one point in my stay to avoid waiting I had to go up by stairs to the 22 nd floor. The key doesn’t work. The cleaning is terrible and no towels by the pool."