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"The hotel is old and outdated. For example there was one electrical outlet in the room. It was difficult to charge phones and watches."

"Great location. Hotel is less than 5 minutes walk as you exit ( left direction ) from Lucerne Barhoff ( train station ). Hotel is 10-15 minutes walk to (museum) Rosengart Collection, Lake Prominade, Jesuit Church, Chapel’Bridge, Old town streets, restaurants and boutiques. Excellent front desk staff & house keeping, good breakfast. Newly renovated rooms. "

"Great room, clean and close to train station."

"Staff was great. They upgraded my room to a room with a view. The hotel is in a great location. Room was clean and updated. "

"The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent."

"We were greeted by very friendly staff. They told us about the area and hotel facilities. The hotel is conveniently located a block from the train station and is about two blocks from the Chapel Bridge. The breakfast was delicious and plentiful. We enjoyed our stay immensely. "

"Kenny was the biggest help He went out of his way to make sure we had everything we needed. The best gentleman in a hotel we have encountered on this 6 week trip. "

"I arrived at 5 pm and had to check out at 5 am but the staff made such an impression. My check in and check out were with lovely people who were helpful, warm and appreciative of my visit. The room was comfortable and up to date"

"Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff."