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"Wonderful, a truly great place"

"Staff were terrific, helped us with all our needs"

"The staff was amazing and the food was delicious. Convenient location near ski run."

"Lovely, great location, friendly staff"

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."