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Overview of Araliya Green Hills Hotel

Photo gallery

Featured image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationLake Gregory4 min drive
    Popular LocationPedro Tea Factory14 min drive
    Popular LocationDamro Labookellie Tea Centre and Tea Garden32 min drive

Choose dates to view prices

  • Presidential Suite

    Room amenities

    • 62 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsPresidential Suite
  • Super Deluxe Room

    Room amenities

    • 44 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuper Deluxe Room
  • Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room

About this area

Nuwara Eliya

Located in Nuwara Eliya, Araliya Green Hills Hotel is in the city centre and in the mountains. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Explore all the area has to offer with ecotours, hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Lake Gregory - 4 min drive
  • Pedro Tea Factory - 14 min drive
  • Damro Labookellie Tea Centre and Tea Garden - 32 min drive
  • Shri Bhakta Hanuman Temple - 60 min drive
  • Ramboda Falls - 64 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive

Restaurants

  • Restaurant Two - 4 min walk
  • Grand Indian - 5 min walk
  • Grand Coffee Bar - 5 min walk
  • Grand Thai - 6 min walk
  • Hela Bojun Hala - 8 min walk

About this property

Araliya Green Hills Hotel

Family-friendly hotel with 2 restaurants and winery
2 restaurants, an attached winery and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a fitness centre are on-site. All 160 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and flat-screen TVs with cable channels. Guests will also find minibars, premium bedding and rainfall showerheads.
Araliya Green Hills Hotel offers 160 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 18 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Helicopter/aeroplane tours
  • Indoor pool
  • On-site winery

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese
  • English
  • German
  • Hindi

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (7000 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.00 (from 5 to 10 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel
Araliya Green Hills Nuwara Eliya
Araliya Green Hills
Araliya Green Hills
Araliya Green Hills Hotel Hotel
Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel Hotel Nuwara Eliya

Frequently asked questions

Can I cancel my reservation for free at Araliya Green Hills Hotel and receive a full refund?
Yes, Araliya Green Hills Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Araliya Green Hills Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Araliya Green Hills Hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Araliya Green Hills Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Araliya Green Hills Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Araliya Green Hills Hotel?
Check-in is from 2 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Araliya Green Hills Hotel?
Checkout is at noon.
Where is Araliya Green Hills Hotel located?
This family-friendly Nuwara Eliya hotel is located in the mountains, within a 15-minute walk of Victoria Park and Nuwara Eliya Golf Club. Galway Forest Reserve and Lake Gregory are also within 1 mile (2 km).
3.6
Good
5 - Excellent
6
4 - Good
12
3 - Okay
4
2 - Poor
4
1 - Terrible
2

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
Stayed 1 night in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Property was nice. Wifi was slow. Service is slow too
Stayed 2 nights in Dec 2019

2/5 Poor

Sad face IconDisliked: Property conditions & facilities
would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Exciting
Stayed 1 night in Dec 2019

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Do not recommend
The hotel was clean and tidy but the service left much to be desired. We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up. There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water. We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around. While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
Stayed 2 nights in Dec 2019

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