Interior entrance
Check availability

Reviews of Azalaï Hotel Nouakchott

4 out of 5
Azalaï Hotel Nouakchott
Avenue Gamal Abdel Nasser, Nouakchott

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 21 out of 51 reviews" "
Rating 6 - Okay. 5 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Nouakchott and very happy to have chosen this hotel. All facilities were fine. Bedroom small but clean and in reasonable nick. A/C quiet and effective. Good, consistent wifi (35mbs - ish). Excellent breaky, OK snacks and dinner. Would totally recommend if staying in Nouakchott.
Stayed 4 nights in Mar 2024
Response from S.BA Guest Relation on 20 Mar 2024
Hello Mr. Shannon, What a pleasure to read you!We thank you very much for your feedback.We are delighted that our work and support has met your expectations.We pride ourselves on providing quality service to our customers, and your satisfaction is our greatest reward.We hope to see you again for a new experience at Azalai Hotel Nouakchott.Sincerely,

6/10 Okay

Craig

Business traveller
Property states free airport shuttle. Had to pay 50 euro
Stayed 1 night in Dec 2023
Response from S.BA Guest Relation on 5 Dec 2023
Hello Mr Craigindeed the shuttle is free but you will need to confirm in advance at reception following the shuttle plan because at certain times it is not available.We thank you for this notice and will do what is necessary to ensure that this situation does not happen again.While hoping to see you again very soon at Azalai Hotel Nouakchott so that we can correct it

10/10 Excellent

Congo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 2 nights in Nov 2023
Response from S.BA Guest Relation on 5 Dec 2023
Dear Congo we are delighted that your stay will be a success, we thank you for the trust and hope to see you again very soon at azalai hotel nouakchott

10/10 Excellent

Robert P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from S.BA Guest Relation on 19 Oct 2023
Bonjour Mr RobertJ'espère que vous bien arrivé.Merci pour cette note qui reflète votre expérience client.Mes salutations à Mr Miller.A tres bientot !

10/10 Excellent

Robert P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from S.BA Guest Relation on 13 Oct 2023
Bonjour RobertNous vous remercions pour la note reflétant votre expérience client.Nous sommes ravi que vous ayez passé un excellent séjour et espérons vous revoir très bientôt à Azalai Hôtel Nouakchott.Cordialement,

10/10 Excellent

Felix

Stayed 1 night in Mar 2023
Response from Mr SENE Directeur on 6 May 2023
Bonjour Cher Monsieur Felix,Tout le plaisir est pour nous. Nous espèrons vous revoir bientôt à Azalai Hotel Nouakchott.Cordialement,M. SENEDirecteur

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2023
Response from Mr SENE Director on 13 Feb 2023
Hello Dear TODD,We are happy to receive your opinion on our establishment and we thank you very warmly. We will always work for your complete satisfaction. Next time, we will be happy to make you taste Mauritanian tea if you haven't already take it, a pure delight. Until then, be well and see you very soon, always at Azalai hotel Nouakchott.Cordially,

6/10 Okay

Bisa

Business traveller
Disliked: Amenities
Some staff ambivalent about service. Other, pressured for extra consideration. I’m
Response from Mr SENE Director on 20 Jan 2023
Hello Dear Bisa,Thank you for taking the time to share with us your customer experience in our establishment. We take good note of the comments and reassure you that we will continue to train our staff in order to serve you better. We hope to see you very soon.Be well and welcome back to your family.Cordially,

10/10 Excellent

mkhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2022
Response from M. SENE General Manager on 28 Nov 2022
Thanks a lot Mr Mkhir. It was a real plesure to welcome you un our hôtel. Have a nice flight ans see you again next time. Best regards

10/10 Excellent

Steven, Rockaway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very cental location with a helpful staff. Highly recommend.
Stayed 1 night in Oct 2022
Response from M. SENE General Manager on 28 Nov 2022
Hi M. StevenMany thanks to you. WE werr si happy to recieve you in Azalaï Hotel Nouakchott. Have a nice flight and best regards.

10/10 Excellent

Steven, Rockaway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel with very friendly and helpful staff in central location right next to Parliament building and across from central post office.
Stayed 1 night in Oct 2022
Response from Mr SENE General Manager on 25 Oct 2022
Hello Mr STEVEN,It was a real pleasure to have you with us and we thank you for sharing your experience. Thank you for this note of sympathy and be sure that your satisfaction is our only mission. Glad to see you soon.Cordially,

4/10 Poor

Cheikh Elhouceine

Disliked: Staff & service, property conditions & facilities
Poor services, unfriendly only French speaking staff, noisy room.
Stayed 1 night in Apr 2022
Response from Mr SENE Director on 29 Apr 2022
Dear Sir, We thank you for your feedback and we are sorry that we did not meet your expectations. My team and I are working on the various remarks and suggestions and we promise to do better next time. Welcome back to the family and be well. Cordially,

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business friendly hotel
It was a comfortable stay, center of the city, good for business trips.. recommended.
Stayed 2 nights in Nov 2021
Response from M. SENE on 11 Dec 2021
Thank you very much Mr Ahmed. It was a pleasure to welcome you to our home. We hope to see you again soon at AzalaÏ Hotel Nouakchott.

2/10 Terrible

Manoj, Dakar,Senegal

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel staff has given a different room not the same room as shown at the time of booking. When we asked him to change they asked us to pay more for the room. Another issue is, they have not given room tariff bill for the booking.
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Disappointing stay
I found new cockroaches every day in my room. The service cleaning the room was very lackluster. Some days I didn’t receive new towels until the evening (but they took the dirty towels in the morning). Tissues and toilet paper weren’t replaced / replenished until 2 days later sometimes.
Stayed 11 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
À éviter.
Chambre abimée et pas hyper propre (il ne faut pas mettre un tapis s'il n'est jamais nettoyé comme il faut). Mauvaise odeur dans la douche, vitre très sale, pas d'attention aux détails. Stock épuisé de pratiquement tous pendant notre séjour (pratiquement pas de boissons, même pas des infusions), pareil pour les sandwiches, les desserts etc. Pas de carte, seulement des suggestions du Chef, avec deux plats. Pendant trois jours on me dit qu'on m'emmènera un fer à repasser, pour finalement avouer qu'il n'y en a pas. On m'a dit que c'était impossible d'aller au marché à 200 m pour acheter des citrons... Un séjour un peu surréaliste et très décevant pour un hôtel se disant 4 étoiles avec des tarifs correspondants. Un retour n'est pas prévu.
Stayed 3 nights in Aug 2019

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for a few days
The hotel is clean and comfortable. The staff is very friendly and helpful. Hotel has good security.
Stayed 2 nights in Feb 2019
Response from Hotel Manager on 2 Oct 2019
Cher Client, C'est avec plaisir que nous accueillons votre avis sur notre établissement. Nous sommes ravis que vous ayez passé de bons moments chez nous. Sachez que nous mettrons tout en oeuvre toujours pour nous améliorer et vous satisfaire. Nous espérons bientôt vous recevoir parmi nous. D'ici là, nous vous prions de recevoir nos chaleureuses salutations.

8/10 Good

Vladimirs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hotel Manager on 19 Sept 2019
Cher Client, C'est avec plaisir que nous accueillons votre avis sur notre établissement. Nous sommes ravis que vous ayez passé de bons moments chez nous. Sachez que nous mettrons tout en oeuvre toujours pour nous améliorer et vous satisfaire. Nous espérons bientôt vous recevoir parmi nous. D'ici là, nous vous prions de recevoir nos chaleureuses salutations.

2/10 Terrible

Verified traveller

Disliked: Staff & service
I only chose this property for the Azalai name & reputation and the hotel’s free airport shuttle. Since all flights seem to leave Nouakchott in the middle of the night, it was sickening to be told on checking on that there was no shuttle available and any taxi would be at my own expense. Also, tissue box was empty in room and there were no towels whatsoever.
Stayed 1 night in Jan 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
By any standard, this is an awesome hotel. From the moment you enter the hotel the staff do everything they can to be helpful, even pamper you. The food at the restaurant is absolutely delicious and the free airport shuttle is greatly appreciated.
Stayed 1 night in Dec 2018

8/10 Good

haytham

Nice friendly place
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with helpful staff. Nice pool. Linked us up with good drivers for getting around town. I'd stay there again
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goog
Good
Stayed 8 nights in Jul 2018

10/10 Excellent

carles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Nouakchott by far
Nice staff, very friendly and kind Restaurant is nice. Good food. Quick service I will come back definitely

8/10 Good

Heidi, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet stay with all the essentials
I stayed at the Azalaï while in Nouakchott for a multi-week work assignment. I appreciated the design of the rooms: the floor-to-ceiling window between the bathroom and living area lends an open and spacious feel, and there is a good deal of storage provided for clothing and other items. Central AC with in-room thermostats means quiet, customizable climate control - a big plus. If you are staying for more than a week, consider upgrading to an exective room for additional space (including a bigger bathroom/shower) and a nicer layout. The only difference in amenities between the standard and executive rooms (as near as I could tell) was the plush bathrobe provided in the latter. The fitness room, while small, has two treadmills, a recumbent stationary bike, an elliptical machine and an all-in-one weight machine, all in good condition. The restaurant and room service menus are somewhat limited, but they feature a mix of vegetarian, seafood and meat dishes at reasonable prices. Overall, the hotel was quiet, clean and comfortable and a good value, and I would recommend it to business travelers.
Stayed 5 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So so
A bit less than the review I read. Restaurant is not great. Overall, average.
Stayed 1 night in Aug 2017

8/10 Good

Crazy Nomad, Dubai

Liked: Cleanliness, staff & service
Central
Centrally located with friendly staff. A hotel chain that seem to cover West Africa. Book from abroad as local rates are more expensive. To westerns, this is a dry hotel!!
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite pleasant to stay at Azalai.

10/10 Excellent

Élisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from S.BA Guest Relation on 30 Oct 2023
Thanks you so much Mrs Elisabeth. We were very happy to wellcome you in our Hotel. Hope you the best and see you next time. Best regards

10/10 Excellent

Élisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci
Stayed 2 nights in Oct 2023
Response from S.BA Guest Relation on 23 Oct 2023
Bonjour Madame ElisabethNous vous remercions pour le temps que vous nous accorder pour partager votre expérience client.Nous sommes ravi que vous ayez passé un excellent séjour et espérons vous revoir très bientôt à Azalai Hôtel Nouakchott.Cordialement,

8/10 Good

Stéphane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon service, cependant il n'y a pas d'ascenseur,
Stayed 4 nights in Sep 2021
Response from M. SENE on 5 Oct 2021
Un Grand merci cher Monsieur Vouligny pour votre confiance et votre retour. Soyez rassuré que votre satisfaction est notre mission. A très bientôt à Azalaï Hôtel Nouakchott. Cordialement,

10/10 Excellent

Sidi Mohamed

Stayed 1 night in Oct 2020
Response from S.BA Guest Relation on 11 Dec 2023
Bonjour Mr Sidi Mohamed Merci pour cet avis

10/10 Excellent

COFREPECHE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel bien situé
Stayed 1 night in Jan 2020
Response from azalai on 7 Feb 2020
bonjour cher Monsieur Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from azalai marhaba on 5 Feb 2020
bonjour Madame Sarah Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

8/10 Good

Boula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Azalai Marhaba on 7 Feb 2020
bonjour Monsieur Boula Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

4/10 Poor

Fred

Business traveller
chambre chère compte tenu des prestations
Chambres petites mais au confort correcte Par contre une seule serviette de bain... impossible d'avoir un tapis de bain ou une petite serviette de toilette pour les mains Rapport qualité prix médiocre Point positif, salle de sport et piscine très agréable
Stayed 3 nights in Sep 2019
Response from Directeur D'Hotel on 5 Oct 2019
C'est avec un profond regret nous nous venons vous réitérer nos excuses suite à cet incident. Mon équipe et moi avons pris toutes les dispositions pour que pareils désagréments ne se reproduisent. Nous nous ferons le plaisir de vous accueillir la prochaine fois chez nous et soyez rassuré que cette fois ci, nous ferons le nécessaire pour vous faire oublier votre première visite. Merci de nous accorder cette chance. D'ici là nous vous prions de recevoir nos chaleureuses salutations.

8/10 Good

Yahdih

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Hotel General Manager on 5 Oct 2019
Cher Client, C'est avec plaisir que nous accueillons votre avis sur notre établissement. Nous sommes ravis que vous ayez passé de bons moments chez nous. Sachez que nous mettrons tout en oeuvre toujours pour nous améliorer et vous satisfaire. Nous espérons bientôt vous recevoir parmi nous. D'ici là, nous vous prions de recevoir nos chaleureuses salutations

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019
Response from Hotel Manager on 2 Oct 2019
Cher Client, C'est avec plaisir que nous accueillons votre avis sur notre établissement. Nous sommes ravis que vous ayez passé de bons moments chez nous. Sachez que nous mettrons tout en oeuvre toujours pour nous améliorer et vous satisfaire. Nous espérons bientôt vous recevoir parmi nous. D'ici là, nous vous prions de recevoir nos chaleureuses salutations.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice people. Food ok. I will come back
Stayed 1 night in Apr 2019
Response from Hotel Manager on 2 Oct 2019
Cher Client, C'est avec plaisir que nous accueillons votre avis sur notre établissement. Nous sommes ravis que vous ayez passé de bons moments chez nous. Sachez que nous mettrons tout en oeuvre toujours pour nous améliorer et vous satisfaire. Nous espérons bientôt vous recevoir parmi nous. D'ici là, nous vous prions de recevoir nos chaleureuses salutations.

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très calme , propre et on y mange bien
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Kaupungin paras hotelli, ja ihan hyvä sellainen
Rauhallinen ja siisti hotelli pölyisessä Nouakchottissa. Huone todella pieni, sänky kova, suihkun vedenpaine huono mutta lämmintä vettä tuli luotettavasti. Netti vähän hidas, mutta toimi silti. Uima-altaan vesi kylmää. Ravintolan ruoka eurooppalaistyylistä ja ok-laatuista. Kalliinpuoleinen, mutta eipä kaupungissa paljon vaihtoehtoja ole. Tämä on kaupungin paras.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Zakaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Un excellent hotel à Nouakchott”
Enfin un excellent hotel à Nouakchott, un des meilleurs que j'ai testé cette dernière année. Oublié l'ancien mercure,Mahamat! Bienvenue à Azalai Marhaba, la rénovation est excellente, le design moderne des chambres impeccable TV lcd chaîne satellite, WI-FI et très utile à Nouakchott une climatisation opérationnelle et efficace silencieuse. Pour avoir tant galerer ailleurs Enfin! Côté service bien prévenant. Un autre point qui a été amélioré le restaurant buffet ouvert carte cela fait envie de manger sur place. Attention quand même sur la carte qques absence manque à répétition. Une mise à jour de la brochure l'hôte est à 5 minutes de l'ancien aéroport qui est maintenant fermé, le nouvel aéroport étant loin de la ville et à l'opposé il faut compter 35/45mn. Navette disponible