Luxury Hotels & Resorts in Northwest Rochester from AU$101

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."

"Terrible front door staff on night of April 28th 2026. Zero customer care. Cold and transactional. Unhelpful and dismissive. Poor attitude and poor service."

"I was only there 1 night, based on the recommendation of my son who has been there many times. Easy check-in, everything in order in the room, a good breakfast and easy check-out. Easy back on the freeway.🙂"

"Clean and the staff was extremely nice and attentive. We’ll be back! "

"Everything was clean. Bed was very comfortable "

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"Nice stay "

"Great stay"