Northwest Area Hotels, Las Vegas

"Bathroom updates for sure , thought $55 resort fee per day was too steep , not sure what we got for that. Better reasonable options for food"

"Good deal"

"AVOID . Awful staff , rude and incompetent. First room we booked for Mother’s Day the shower completely didn’t work.. we called front desk and were told they would fix it in the next couple hours . They never even came. We called the next morning saying we need a shower asap. They said they will fix it. We went to the pool for 2 hours we’re also nasty tiny pool that was dirty. Came back and no shower they gave us a $50 credit for food and drinks. Switched us to a new room . Ok great then noticed the tv doesn’t work…. Once we left we were then hit with a $200 tab currently fighting ….. ABSOLUTELY A NIGHTMARE… and rude staff no apologies given at the front desk… no room upgrade a tiny $50 credit couldn’t take a shower for 1.5 days and then no tv room… tiny dirty pool. Looks nice lobby and free parking I guess was cool. Everything else was trash."

"Room is old, old tv and no coffee machine"

"I was impressed with the room. I live in Las Vegas but I live in Summerlin which makes it hard when you are managing a convention on the strip with long hours. The location was impeccable."

"Hotel room clean and comfortable. Huge place so somewhat impersonal. Staff at registration not friendly "

"The hotel in itself wasn’t too bad, what I found highly inconvenient was the staff at the front counter/check in. They move so absolutely slow! The gentleman kept escorting people to the vip check in and they kept on getting prioritized. So I called him over and I said I had been waiting for 45 minutes in line and how it wasn’t fair to keep getting skipped, and he replied that if I didn’t like it I should be a “VIP member”. I was like “wow. Never again."

"The room was clean, the bed and pillows were comfortable and the staff were friendly and helpful."

"Pool was closed 😞"