Northern Estates Hotels, Montego Bay

"This property is outstanding. No big crowds, lots of personal attention. Beach was very clean and not covered in seaweed. The property has a historic feel to it, very classic. Do not go here if you are looking for an ultra modern architecture experience. Nor should you go here if your looking for a party vibe. Very relaxing quiet redort with outstanding service. There is a butler waiting for you nearly everytime you leave your room! Restaurants are great too."

"I have nothing negative to say at all. Absolutely amazing! The food was good, there is frequent activities throughout the day and night shows appropriate for kids, no reservations needed for restaurants, plenty of chair availability at the pool. Everything was clean. The staff are so pleasant and engaging. Ruth with activities does a fantastic job, shonyae our concierge was awesome and so helpful. April was an awesome time for this resort we absolutely loved everything. Highly recommend a private driver to go to Duns waterfalls, excellent experience and safe trip."

"Everything was unreal "

"The S hotel was amazing, the staff was very friendly and welcoming. They upgraded my room to a beach view without a problem.. very accommodating! The food was the only issue, it wasn’t very tasty or good but overall experience 9/10"

"I love everything about it I will be coming back soon thank you!"

"The staff is amazing!!! They make you feel at home, so friendly and kind, always smiling. The food is wonderful so many selections. The beach is so nice, private beach, water is crystal clear. They offer the best tours. So much history. "

"Lots of poolside seating available, very clean rooms and property, food was good, good food at the snack bar, check in very easy. only dislike was there was so much grass in the beach water. There was only a small spot to swim"

"Great staff very clean high tech room. Will definitely stay again."

"Just got back from RIU Palace Jamaica, and overall this was an amazing trip and absolutely a worthwhile splurge. Jamaica was warm, beautiful, and welcoming, and the staff were truly a standout. Everyone we interacted with was friendly and attentive, our room was kept very clean, the atmosphere was relaxed and fun, the Elite food was excellent, the specialty restaurants were also great, and the location made it easy to walk to the other RIU resorts for parties and activities. We also booked a private van through the lobby desk for a full day of bamboo rafting on the Martha Brae, dinner at a local restaurant, shopping, and the Luminous Lagoon, which was a highlight for our group. The one major issue was an incident at the swim-up bar where a piece of marble fell and seriously injured our friend’s foot, which affected a large part of his vacation. What made it more upsetting was hearing from another guest that this had apparently recently happened before, which suggests it was not a new issue. The lack of concern, compassion, or meaningful follow-up from management/corporate after such an expensive trip from the US West Coast was extremely disappointing. That said, the amazing staff and the beauty of the resort are what we will remember most. It is just unfortunate that the handling of this incident left us feeling that, despite how much we enjoyed so much of the trip, we will likely explore other options in the future."