Search Castles in Northeast Florida

"The staff at this hotel is awesome. From check-in to checkout. The staff went over and beyond to make sure our stay was great. The breafast staff was very professional and welcoming. Housekeeping made sure we had everything we needed and was very professional as well. We will definitely be staying again soon!"

"Easy stay in Jacksonville. Restaurants on site and close to Daily’s Place. Clean and convenient with nice River/ city view. Would stay here again. "

"The front desk check in. The person helping us was warm a d personal."

"Bathroom was tight, hard to get in and out of."

"Very happy atmosphere"

"Love the feel of the hotel, the room was inviting and large, the breakfast was tasty, the valet was patient as was Eduardo that helped with the trolley to the room. Unfortunately, the ladies at the front desk, afternoon checkin, evening, and checkout in the am were dismissive and curt. John was as much nicer. One can no in a kinder tone. The Hyatt was super nice overall! "

"I want to say a big thank you to Noelle and Kristen front desk manager they are both amazing….. So I had an issue and had to do a late check in ( 5:00 am) they saved my room and didn’t cancelled and I think I bothered them so much that he would have killed me but with great attitude and excellent service I had no issue thank you both for an amazing stay especially with a 1 year old baby….. I RECOMMEND THIS HOTEL AND REMEMBER TO ASK FOR NOELLE AND KRISTEN (front desk manager)"

"Rooms were clean & beds so comfortable! Staff all so friendly, I would definitely stay here again. Good chocolate cookies!"

"Check in was very quick. "