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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Lobby
Snack bar
Terrace/patio
In Southside, Tru by Hilton Jacksonville South Mandarin offers a vibrant atmosphere with a free breakfast buffet, 24-hour gym, and arcade/game room. Guests can unwind at the outdoor pool or stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
The current price is AU$153
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Southside, a neighbourhood in Jacksonville, is home to Tru by Hilton Jacksonville South Mandarin. The Champions Club at Julington Creek and Cinemark Tinseltown Jacksonville are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gourd Island Conservation Area and Mandarin Park. Looking to enjoy an event or a game while in town? See what's happening at EverBank Stadium or VyStar Ballpark.
Visit our Jacksonville travel guideOpens in a new window
Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • The Avenues - 8 min drive - 11.9 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • Orange Park Mall - 9 min drive - 13.3 km
  • St. Johns Town Center - 16 min drive - 25.3 km
  • EverBank Stadium - 21 min drive - 24.5 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Monkey's Uncle Tavern - ‬10 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/games room and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A banquet hall, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception, luggage storage and 1 meeting room
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with hairdryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating and housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 14 Sept 2025 start from AU$153.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Checkout is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 miles (10 km) of Mandarin Museum, Mandarin Park and University Mall. Jacksonville Naval Air Station and bestbet Orange Park are also within 9 miles (15 km).

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 981 reviews
Rating 8 - Good. 179 out of 981 reviews
Rating 6 - Okay. 56 out of 981 reviews
Rating 4 - Poor. 37 out of 981 reviews
Rating 2 - Terrible. 31 out of 981 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiyosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay was clean and the area was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, it was quiet and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk at both check in and check out were very courteous.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean, safe and staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Edna

Liked: Staff & service, property conditions & facilities
I went with my family, and it was clean with friendly staff. I'll totally stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Selami Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and a safe locatıon
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, quiet and clean hotel. It is convenient to go to restaurants and shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was nice.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stop on our way to Port Canaveral!!
Stayed 1 night in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!! The hotel was clean, the front desk staff was approachable, and friendly, and the surrounding area had plenty of shopping for our short stay. The only thing we wished was a bit better was the continental breakfast. Wish there were a few more options.
Stayed 2 nights in Jul 2025

8/10 Good

Toni

Everything was very clean and cozy and polite staff. I’d def stay again in the future
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay for one night on our way back to Georgia. This hotel is nice and convenient to the interstate, as well as several restaurants. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Domanique

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Very welcoming- From the greeting text to the welcome message on our TV with our name! Extremely clean. The bed was comfortable. I absolutely loved the lighting in the bathroom. 10 out of 10. I would definitely recommend everyone to stay here. Me and my husband will be a returning customer.
Stayed 1 night in Aug 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
hilton knows quality over flashy attractions , water quality, sound quality ,sleep quality. and a super welcoming tone and attention to little details *chefs kiss*
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a safe neighborhood. It is clean and easy access.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to a highway and you could hear it at times. Othr than that it was exceptional and We will stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Beautiful hotel with comfortable rooms and a convenient location. Served purpose well and checkout time of noon is wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 4 or 5th time staying at this TRU. My husband's family is in Mandarin 5 minutes away. It is alway clean, sheets are soft, beds are comfy, parking so easy, coffee hot and god in the lobby, staff is friendly and the price is great! We also have met the nicest guest in the commmon areas. Family friendly. We just spent a happy 5 days there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Entela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
Stayed 2 nights in Mar 2025

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the newness of the property. Loved the AC in the room. The bathrooms are roomy. And nice lighting. The bed was too soft and not so supportive. The breakfast was really nice. And eating areas are lovely. Mary at the front desk was superb. So nice and friendly. Made our stay!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Krishnakant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024