North Valley Hotels, Albuquerque

"This hotel was not great. We were told we could check in around 3, then when we came back to check in we were told that we wouldn’t be able to check in until after 4. After finally checking and getting up to our room we discovered that our room was infested with ants. We immediately went back to the front desk to report the infestation and request a new room which gladly we received."

"The room door had 2 inch gap that you could see into the room from the hallway and same from room. The free breakfast had pancakes only, coffee had no milk or creamer."

"Let’s start with the positive. The staff were terrific very friendly, welcoming, and accommodating. The hotel is well maintained and clean. The restaurant inside the lobby had terrific food and the bar was cool with delicious drinks. The bad.. the room we were placed in was, well, a nightmarish hellscape. Pure evil painted on the walls. The rooms posted on the website have lovely unique paintings on the rooms of the hotel. Our room however was not that. Seriously someone’s hellish nightmare painted on all the walls. It was very discomforting and disturbing.Then there is the carpeting all around the hotel crosses every where, you must walk on crosses. I’m not particularly religious, but even I felt it wrong to be walking on a religious symbol, completely disrespectful.. Then there was the art piece at the elevator entrance on floor four. It’s not probably noticeable by children, and a quick glance it looks like just some random ugly art piece, but when you actually stop to look at it and read the symbolism, it’s very sexual and honestly horrible. Very off putting. I’ve stayed at this hotel several times throughout the years. I used to absolutely love it. So sad to see the change."

"We loved this"

"Good breakfast and clean"

"Quiet area. Clean rooms. Excellent and helpful staff."

"Outdoor pool was great and also the breakfast"

"Very good stay. Staff was very friendly and helpful. Would stay there again."

"Beautiful resort, loved everything. Would be great if a few more things were added for kids to do, otherwise was very enjoyable. Low payouts at casino however, stayed for 4 days and only saw 1 person getting a payout."