North Valley Hotels, Albuquerque

"Completely remodeled property with "

"All staff was exceptional. kind and courteous. "

"Everything was great"

"Nice property, nice staff"

"The pool is what we came for. It was the best. "

"Property is fine but there isn't a benefit that justifies the higher price tag. Albuquerque is not a big town and can easily move from another hotel to the casino/course/event venue almost as fast as it takes you to park and walk back to the hotel. We called to enquire if early check in was an option and they mentioned it wasn't for "our room type". Thankfully the entire wedding party was staying there and we just needed a place to leave our stuff so everyone with a different room type called to ask about early check in and was given the same answer. Clearly just lying to save face, if because of staffing early check in is not a possibility then just say this, honesty is the best policy. Knowing there was a slim chance we called to ask about late check out and we were told they had already reached a limit (unsure what that meant), and the worst part is that house keeping came in 1 hour before check out to ask when we were leaving. Can't have it both ways of not offering any accommodation on the times and expect some FROM us! The 2 bedroom suite was nice and spacious but there isn't really any benefit from the price tag other than the square footage."

"The front desk woman was helpful and friendly. Overall, it's a great location for visiting all the local sites. I stayed here for six nights as my base and visited Santa Fe as well. The room was clean and quiet, as requested. The bathroom ceiling needs cleaning, and some of the furniture needs updating, like the torn desk chair. It is safe and good value for the price. "

"Pool was dirty"

"Purchased through Expedia but an unexplained additional charge was made to my card. They never sent an itemized bill."