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"Clean room with a friendly staff"

"There is no "self-park" parking on site. You need to use a nearby parking garage. The parking garage was fairly close (less than 2 blocks), but I found the description on Expedia to be misleading. The elevator is tiny (max 3 people). That's without luggage... would be a tight fit with luggage. The refrigerator had something spilled into the handle that wasn't cleaned up. The staff was great, however. Friendly and helpful."

"In a good spot in the city, but there were a lot of issues- broken elevator, no exhaust fans in the bathrooms. Had to switch rooms bc the mildew smell in the first was awful. Comfy beds."

"This was a nicely kept, recently renovated room and bathroom. However it was small with limited space to hang or unpack clothing. There were limited amenities, no Kleenex, for example, and there was not even a chair to sit on, just the bed. It had a very nice, clean, newly renovated kitchen where you could make coffee or cook if you wanted. It was in a great location with easy access to Wrigley Field and many restaurant choices. If I were only staying one or two nights, it would have been perfect. For a longer stay, it was a bit limited. Communication with the owners was easy, and the electronic access was very convenient."

"I would stay here again. Check-in comes with very detailed instructions, and it was a breeze– easy, straightforward. The unit was kept exceptionally clean, the kitchen is pretty well-stocked for anything you might want to make, the breakfast is a great way to start each day on time, and the availability of a parking permit is wonderful. The proximity to the best bars is unmatched, and you’re on the third floor, so the street noise isn’t even that bad. My only negative marks are that there are only two bathrooms for what could be up to 8 people, the water pressure is not great, and for some reason, the climate control was set to “Fire & Brimestone” for the duration of our stay, so we had to keep the window open. Otherwise, all top marks."

"Everything was good. Very nice neighborhood and convenient to Wrigley Field."

"Staff was very friendly and helpful made my stay a lot more enjoyable"

"This charming, vintage hotel was exactly the stay of our dreams. It's a great price in a wonderful neighborhood. The staff was so kind and they even had cookies out in the lobby during the day. I'm thankful a hotel like the Willows exists in Chicago, staying there made our visit that much better. "

"We had a great stay! Perfect location for cubs games and hanging out in wrigleyville."