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"Room was nice, but had no thermostat so was pretty warm. The entrance was a bit confusing at first as well."

"Everything was immaculate! The staff was friendly, and the location was near the airport. "

"Property was in a good location and off a not too busy of a roadway. Currently being renovated by the looks of some things but still keeping it as clean as possible. Staff was awesome and super friendly. And mornings there’s breakfast with coffee all day. "

"Easy valet for parking, great location for top restaurants on larimer sq"

"Fabulous hotel. Hot tub was not in operation , sadly "

"we had an issue with our 20 year old not being allowed at the pool at 7pm. They said it was adults only. In Colorado 18 is considered an adult. In addition our family seemed to be the only people “carded” to get in the pool. Sadly our son left the hotel and drove home because there was nothing for him to do so we wasted money on having a second room. When we complained the next morning, the extremely rude “casino manager” that we escalated to told us “This is a casino, we cater to people over 21, not families” and then yelled at me that she was not talking to me, only to my husband. We asked to speak to the next level up who seemed surprised that an adult in Colorado is 18 and while she was also unwilling to help us, she has said the general manager will be calling us. All in all it was the worst customer service I have ever had. So if you are looking for some fun times with your family, don’t go to this hotel. I have never been treated so poorly in what was supposed to be a nice hotel. "

"Need microwaves in rooms"

"Great place "

"When the heater broke we were given a new room immediately. The staff was very helpful."