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"Fresh and clean property, attentive staff and ideally situated in centre of town, with restaurants, pubs, shops and a theatre all close at hand"

"The staff were friendly and helpful, and the room was lovely, clean and spacious. The spa area and pool facilities were amazing! Lots of choice on the heat rooms, the pools were nice and hot and everything was clean. "

"Our stay was very pleasant."

"Amazing sleep "

"Great location - close to center"

"Beautiful hotel. Lovely breakfast. Restaurant staff were fabulous. Reception staff seemed a little bit hassled & were generally a tad abrupt with guests on check out. Concierge very helpful. £40 parking is quite steep bearing in mind it isn’t particularly secure. The spa is lovely, but hotel guests are limited on when they can use it without paying £70 a head extra - this wasn’t clear prior to arrival. Times are 7-9pm & 8-10am. We had a dinner reservation in town at 7.30pm & needed to leave early for commitments at home. This meant we had a very limited time to enjoy one of the draws of the hotel. Gym is open 24 hours and is well equipped. Treadmills - one was out of order & the second of three was running slowly when we tried to use it. Overall a great stay, but I would expect that for the price paid and the rating of the hotel. The niggles wouldn’t put me off staying again, but they might make me look elsewhere first. "

"Modern and clean hotel. Good pool facilities. Functional and well-placed for Bath"

"Staff at reception were very polite and helpful. The room was spacious and the hotel location was good."

"Although the early check in was appreciated, for some reason we were given an adapted room. As it was in a quiet area of the hotel we accepted it. I took a shower after checking in but the shower was blocked and flooded the whole bathroom. At 5pm I was told there were no maintenance staff on duty so we had to move rooms. This room was much noisier, on the main road. Not the best nights sleep"