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"We stayed one night at the Leonardo. We booked it for our last day/night in Edinburgh after a lovely tour of the Highlands. We booked there as it was in still close to the Royal Mile but its location made it easier easier to get a taxi to the airport after turning in our rental. 1. When we checked in we were informed our room was actually in the next building. We were told we could take the regular elevator or walk through a connected hallway on the ground level and take another elevator that served those rooms. We tried to take the first elevator. We couldn’t stop on the 4th floor where our room was. So, after several rides up and down, that opened up on other floors we got out and trekked down the “ hallway to the other elevator. The hallway was stark white. There was a grumpy man painting and it smelled terrible. We passed some restrooms and I think the smell was coming from there. It permeated the hallway. When we found the small elevator that serviced these other rooms, we made it to the "

"The room was clean, with comfortable twin beds. The toilet, shower and basin were all separate which was useful. Although this was a 'premium' room, there was virtually no storage except for a small hanging space. No fridge and the 'cool cupboard', which has no adjustable temperature control, says 'not suitable for food' so I am not sure what it is for! There is no kettle but free tea and coffee is available in the bar, which no-one tells you about so I didn't find it for 24 hours. The staff were all very friendly except for one: If you opt not to have your room cleaned, you have £5 credit in the bar. However I was very angry because when I asked about this after a day, I was assured that I could save it until the following day but, when I went the next day, the barman refused to honour this promise so I lost that credit. The breakfast is good with everything you would expect except that there was only fruit yoghurt on our 3 mornings, no natural, unsweetened."

"Great hotel, comfortable beds & convenient for the zoo, bus stop outside for getting to the city centre. Breakfast was excellent, we stayed in a family room & I would return! "

"The room was clean and the staff were amazing! The view from the balcony rooms are incredible!"

"Great location! Very strict refund policy if you get the space saver deals and room sound proofing could be better but stay was more than adequate and breakfast was great!"

"The staff and room were fantastic. I was upgraded upon arrival with a balcony which was a nice surprise to start the trip. Best location in Edinburgh in my opinion."

"Clean room, lots of space and well stocked kitchen."

"The staff were very friendly and happy to help. Brilliant location, right next to the Haymarket train and tram stations. Good links for buses and taxis too. Platform 5 pub attached to the hotel is very good, pleasant atmosphere, food and drinks. The room could have been a bit cleaner, in particular the floors. The duvet was incredibly thick, coupled with the fact the windows were screwed shut and the air conditioning would only go to a minimum of 20 degrees, it made for quite a warm night."

"The best chek-in ever! Very fast and efficient. Breakfast was exceptional. From downsides: our sink was blocked and was difficult to use, also the sofa bed needs some lubrication, can not turn on it without waking everyone."