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"Beautiful views of castle from room. Staff were amazing, food was excellent, hotel was awesome. "

"Best hotel I’ve ever stayed in, in Osaka, stayed here last year and again this year! Great staff, the best rooms, even has a balcony, great size rooms and bathroom too! Free drink machine for use in the lobby and the friendliest staff around! Would recommend to everyone, 10/10 book it!!"

"Location is very convenient to river walk and stores/restaurants. The room was very clean and staff was very nice."

"Clean room, good internet, friendly staff"

"2nd stay here. Friendly and helpful staff. Large clean modern rooms. Great location"

"Great location. Excellent staff. Bed was a little hard for us, but not a big issue. "

"The staff were very nice. The property itself is in serious disrepair. Stains all over the carpets in the hallways, gouges out of the walls most likely from luggage and carts. Mini refrigerator in room has a working light inside but nothing cooling. The breakfast is plentiful and poor quality. Cold food that’s supposed to be warm, dry flake apart pancakes, bland food. Do not spend the money to include breakfast. All in all a decent location to walk about, or catch the train but would never stay here again. "

"Room was a good size. The bench/table area came in handy when we needed to organize our luggage and/or eat something. It was everything you needed for a vacation stay. The only downside to it was it being peak season and checking in with so many people all at 2pm. If they accommodated early check-in even with additional cost, I wouldn't mind. The staff was also not the friendliest vs. other staff in Japan. Overall, the stay was good. The elevator also took the longest."

"Could use more variety of breakfast or change some on a daily basis not necessarily all."