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Reviews of Hotel Mahoroba

3.5 out of 5
Hotel Mahoroba
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 403 out of 932 reviews" "
Rating 8 - Good. 391 out of 932 reviews" "
Rating 6 - Okay. 97 out of 932 reviews" "
Rating 4 - Poor. 25 out of 932 reviews" "
Rating 2 - Terrible. 16 out of 932 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a suite and it was very nice, highly recommended although quite expensive, food was decent but you can get much better in town
Stayed 1 night in Feb 2024

10/10 Excellent

Qifeng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

vee how

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Very large hotel catering to big tour groups. Noisy and rowdy.. Only exception is its near to the train station. We opted for buffet breakfast and dinner but were given 2 hour timeslot each time - either very early or very late timing. No flexibility at all. Asked for extra pillow, just a flat 'no pillow' answer. Room is quite big but looks rundown. Will not stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Lorenzo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great amenities -- lots of baths and an arcade in the basement floor.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a convenient spot. We booked an onsen room and it was worth every penny. Kids loved having their own bath on the balcony. Public baths also exceptional.
Stayed 2 nights in Dec 2023

8/10 Good

Jian Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yong Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Hotel Mahoroba - and it delivered on almost everything as expected. The hotel rooms were clean, the staff was polite and the baths were enjoyable. One thing to note - there are 2 different meal options - there are buffets at Liberty Room and Green Terrace. I've tried both, both are good. But I can't seem to fully understand the differences and the website doesn't provide enough clarity.
Stayed 2 nights in Sep 2023

10/10 Excellent

Terence Heung Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Sep 2023

6/10 Okay

Elad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a Japanese style room. It was quite large, but not entirely clean. In general, the hotel is quite dated. For example, the keys are still of the mechanical type. The staff was very nice and helpful. The onsen was large and fun.
Stayed 3 nights in Aug 2023

8/10 Good

Zhiyi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is good except the building is old.
Stayed 1 night in Aug 2023

10/10 Excellent

WooSeok

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen hotel. I guess recently renovated..?
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, dinner and Onsen were good. Hotel room is quite old but still comfortable. Hotel staff are friendly.
Stayed 1 night in Jun 2023

6/10 Okay

Tee Whay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More bus transfer to station
Stayed 1 night in Jun 2023

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Noboribetsu
My family of 3 stayed for 2 nights. The room was of very good size and the pillow and mattress was very comfortable. Although the hotel is of older design, overall it is maintained well. As it is half board, breakfast and dinner buffet was served. Average of 3/5 for our liking. There is quite a big aracade/amusement center at the basement. My son enjoyed himself very much too. Onsen available on site makes it convenient too. Short drive to the hell valley, less than 3mins. We walked there as parking charges was ¥500. There is a walking street across the hotel. There is a nice pizza shop there too.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dinner buffet
Excellent buffet dinner. Hotel a bit dated but clean and shower seems to have been replaced not long ago so works fine. Can't control room temperature.
Stayed 1 night in Jun 2023

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aged but good
A massive aged hotel with a huge onsen and a gigantic restaurant. The dinner is worth the money, with extensive sashimi, steak and crab options. The hotel is, however, aged and you need to be prepared for it :)
Stayed 1 night in May 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but have to pay for ice.
The hotel is nice and spacious. Great onsen and the food provided for half board is very decent. However, the bed was not comfortable. We slept poorly the 2 nights we were there. This is the only hotel we ever encountered who charges for ice.
Stayed 2 nights in May 2023

10/10 Excellent

Fumiya

Stayed 1 night in May 2023

10/10 Excellent

HYUN KYEONG

Stayed 2 nights in Mar 2023

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, we did not expect no charge for excellent breakfast and dinner. Secondly, all things to see are so close within walking distance. It’s a ways to get there but well worth it.Onsen had so many varieties of bath waters. Elegant and thoughtful decor adds to the peaceful ambiance. Must go.
Stayed 2 nights in Mar 2023

6/10 Okay

Sua

Stayed 1 night in Dec 2022

10/10 Excellent

Adrian

Stayed 1 night in Dec 2022

10/10 Excellent

JEONGWON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
I'm the guest who stayed today I was very embarrassed because there was no taxi early in the morning, but once again, I would like to thank the staff at the desk for their kindness to us
Stayed 1 night in Nov 2022

8/10 Good

Chong-Ie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff,clean facility, large all kind of onsen and delicious buffet.
Stayed 1 night in Nov 2022

6/10 Okay

Hardeep Singh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
It is quite comfortable but English Speaking staff was not available
Stayed 1 night in Feb 2022

10/10 Excellent

yoon chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahoroba is located in the center of Noboribetsu village. Staffs are kind and efficient. Food is good, and plenty. Onsen is so good and fun. Would like to stay here again.
Stayed 1 night in Dec 2021

4/10 Poor

david

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big onsen. Enjoy it very much. Staffs are friendly and the dinner buffet is great! Wide range of variety and love the crab!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and have good onsen
Stayed 2 nights in Feb 2020

10/10 Excellent

Jirayut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotle
Good
Stayed 1 night in Jan 2020

10/10 Excellent

Grace Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from start to finish went smoothly. Enjoyed the Japanese style room and Japanese dinner. Onsen was great, in and outside. Would recomment. Will be really nice if there is an afternoon shuttle from hotel to Sapporo.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

TEOH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Oabvaroon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and I love Onsen service
Stayed 2 nights in Dec 2019

10/10 Excellent

Sukson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Geok Lian Joyce

Stayed 1 night in Dec 2019

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

KarmenL, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! I definitely Highly recommended.
Stayed 1 night in Nov 2019

8/10 Good

Huiyi Angela

Liked: Staff & service
Disliked: Cleanliness
Old hotel with free shuttle service to marine park
The location of the hotel is good and there is a free shuttle service to Noboribetsu Marine Park. Its walkable to Hell valley too. The hot springs are good here too. Other than that, the hotel rooms are old and the whole hotel especially the corridors smell of stale smoke. There arent alot of eateries around. The variety of food for the breakfast and dinner buffets are good.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great. Very large and clean. Would definitely recommend and go again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner n breakfast is excellent. Onsen is awesome.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shampoo not ok, Can improve the cleanliness of clothes hanger
Stayed 2 nights in Oct 2019

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun Onsens with one slide each for male and female baths.
Stayed 2 nights in Aug 2019

10/10 Excellent

Vivian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so perfect! Staffs, room, food,! Will come back again!
Stayed 2 nights in Jul 2019