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Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Water park
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very good
4,326 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationOakes Garden Theatre2 min walk
Popular LocationCasino Niagara3 min walk
Popular LocationFallsview Indoor Waterpark8 min walk
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, Non Smoking, Interior View

    3.9/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 5
    More detailsRoom, 2 Queen Beds, Non Smoking, Interior View
  • Room, 1 Queen Bed, Non Smoking, Interior View

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking, Interior View
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 5
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Park View

    Room amenities

    • Park view
    • Sleeps 5
    More detailsRoom, 2 Queen Beds, Non Smoking, Park View
  • Room, 1 Queen Bed, Non Smoking (Partial Falls View)

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking (Partial Falls View)
  • Room, 2 Queen Beds, Non Smoking (American Falls View)

    Room amenities

    • 27 sq m
    • Water view
    • Sleeps 5
    More detailsRoom, 2 Queen Beds, Non Smoking (American Falls View)
  • Room, 2 Queen Beds, Non Smoking (Falls View)

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Water view
    • Sleeps 5
    More detailsRoom, 2 Queen Beds, Non Smoking (Falls View)
  • Deluxe Room, 2 Queen Beds, Non Smoking (Falls View, High Floor)

    Room amenities

    • 35 sq m
    • Water view
    • Sleeps 5
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, Non Smoking (Falls View, High Floor)

    Room amenities

    • 32 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking (Falls View, High Floor)
  • Room, 1 King Bed, Non Smoking, Fireplace (Falls View, High Floor)

    Room amenities

    • 37 sq m
    • Water view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking, Fireplace (Falls View, High Floor)

About this area

Niagara Falls

Located in Niagara Falls, Sheraton On The Falls Hotel is in the city centre and on a river. The area's natural beauty can be seen at Oakes Garden Theatre and Horseshoe Falls, while Crystal Caves and Fallsview Indoor Waterpark are popular local attractions. Travelling with kids? Don't miss Niagara SkyWheel and Maid of the Mist. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Crystal Caves - 4 min walk
  • Guinness World of Records Museum - 5 min walk
  • Fallsview Indoor Waterpark - 8 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • Massimo’s Italian — 1 min walk
  • Fallsview Buffet — 1 min walk
  • Fallsview buffet - 1 min walk
  • Mama Mia's - 5 min walk
  • Antica Pizzeria - 6 min walk

About this property

Sheraton On The Falls Hotel

4-star, family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 3 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. All 669 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and TVs with cable channels. Room service (during limited hours), premium bedding and free bottled water are among the other amenities available to guests.
Sheraton On The Falls Hotel offers 669 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 35 per night
  • Valet parking: CAD 55 per night
  • Electric car charging station
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Bike hire
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 4 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls

Frequently asked questions

Can I cancel my reservation for free at Sheraton On The Falls Hotel and receive a full refund?
Yes, Sheraton On The Falls Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton On The Falls Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for CAD 35 per night. Valet parking is available for CAD 55 per night.
What time is check-in at Sheraton On The Falls Hotel?
Check-in is from 4 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre, Casino Niagara and Crystal Caves. Fallsview Indoor Waterpark and Horseshoe Falls are also within 1 mi (2 km). Niagara Falls Station is 29 minutes by foot.

Guest reviews

Overall score and ratings for Sheraton On The Falls Hotel

4.0
Very good
5 - Excellent
1,855
4 - Good
1,380
3 - Okay
585
2 - Mediocre
316
1 - Poor
190
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is in the heart of Niagara Falls and has so much to do around it. A ton of restaurants, Starbucks, games for the kids and great views of the falls just across the street. If you get a chance at night take a walk across the street and check out the ponds and the surroundings. Beautiful for pictures at night. The pool was awesome too on the 7th floor and with a pretty good view. Pool was warm so the kids loved it. Overall the hotel was great and would recommend to families and couples.

Stayed 1 night in Aug 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing. I love the employees working here. 100 percent recommend for people to come and stay

    Stayed 2 nights in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Aug 2020

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    The desinfictant at the entry were always empty during my stay .

    Stayed 3 nights in Aug 2020