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Mercure Newcastle

4.0 star property
Hotel with an outdoor pool, near Newcastle Civic Theater

Photo gallery for Mercure Newcastle

Guests can enjoy a refreshing swim in this inviting pool.
Conference room with a long table, equipped with a pen, notepad, and water bottles.
1 bedroom, in-room safe, laptop workspace, blackout curtains
Deluxe Suite, 2 Bedrooms (King)
Deluxe Suite, 2 Bedrooms (King) | Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Parking available
The current price is AU$153
includes taxes & fees
21 July - 22 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard King Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard King Room

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Accessible King Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Accessible King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (King)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms (King)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout curtains
  • 50 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Twin Room, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Twin Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

What's nearby

  • Newcastle Civic Theater - 10 min walk - 0.9 km
  • Newcastle Beach - 2 min drive - 2.0 km
  • Merewether Ocean Baths - 4 min drive - 3.1 km
  • University of Newcastle - 8 min drive - 6.5 km
  • John Hunter Hospital - 9 min drive - 8.1 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

Upscale hotel remodelled in 2023 and located near Newcastle Civic Theater
Located close to Newcastle Museum and Christ Church Cathedral, Mercure Newcastle provides a bar, conference space and a restaurant. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A 24-hour front desk, concierge services and smoke-free property
  • Luggage storage, a lift and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free Internet.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English

Similar properties

Exterior

Holiday Inn Express Newcastle by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,006 reviews
The price is AU$143
includes taxes & fees
27 July - 28 July
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Parking on site (AUD 16 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 28 per person
  • Self-parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Newcastle?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at Mercure Newcastle on 21 July 2025 start from AU$153.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Newcastle?

Self-parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Checkout is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

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Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 228 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 235 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tolley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel..thank you
Stayed 1 night in Jul 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds with firm mattresses.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle No2
Stayed 4 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a lounge in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service
The feeling that the property was past its best.
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This stay was horrible! We couldn’t even get our room key. Then there was even moths in the breakfast food.
Stayed 2 nights in Apr 2025

10/10 Excellent

dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel for the price, safe are great and friendly. Only downside is the hoons driving around which is not the motels fault
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfortable

Central location, friendly staff, comfortable bed. Decor dated, room quiet. Shower/bath combination was very slippery, no grab rail and unsafe. Needs to be replaced before someone falls and suffers serious injury
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Liked: Cleanliness
An expensive stay for a very ordinary and dated room
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I read the reviews after booking and was regretting my choice, however once I arrived I was pleasantly surprised, This is a lovely place to stay and the food is good too. The thing that makes this place is the staff, every single staff member I spoke to was helpful and friendly even going above what one would reasonably expect. Great place to stay, and I’m glad I didn’t read the reviews first.
Stayed 2 nights in Jan 2025

8/10 Good

Neha

Liked: Cleanliness, staff & service
Mercure Newcastle is a good option for travelling with family.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Good range of tea and coffee available with mugs rather than small cups. Also parking was available.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Only neg comment is the pool ladder steps, not easy to negotiate for an older adult especially if you've got large feet, the steps are tiny. Otherwise recommend this place if you want to fe in the city without a huge price.
Stayed 1 night in Jan 2025

10/10 Excellent

DR PAULA JANE

Liked: Cleanliness, staff & service, property conditions & facilities
it is close to town, serviceable and staff were helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great here
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
We loved the property and will definitely be staying again. Very friendly staff and very clean room.
Stayed 1 night in Mar 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were great
Stayed 1 night in Apr 2024

6/10 Okay

Barry

Disliked: Cleanliness
No chef on for lunch. Dirty plates in the corridor for entire day.
Stayed 1 night in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy central location. Everything a short walk away. The staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i had an amazing stay, everyone was kind and friendly and helped us with any and all questions that we had. We will definitely be back
Stayed 1 night in Sep 2024