Save

Mercure Charlestown

4.0 star property
Newcastle hotel in Adamstown Heights with coffee shop/cafe and outdoor pool
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Charlestown

Photo gallery for Mercure Charlestown

Breakfast, lunch, dinner served; Modern European cuisine, pool views
Front of property
Standard Twin Room, Multiple Beds
Daily full breakfast for a fee
Standard Room, Multiple Beds | Bathroom

Overview of Mercure Charlestown

8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

109 Madison Drive, Adamstown Heights, NSW, 2290
  • Popular LocationCharlestown Square18 min walk
  • Popular LocationWestfield Kotara3 min drive
  • Popular LocationJohn Hunter Hospital8 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)33 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Privilege, Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Twin Room, Multiple Beds

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle

Mercure Charlestown is located in Adamstown Heights, a neighbourhood in Newcastle. The area's natural beauty can be seen at Glenrock State Conervation and Banksia Reserve, while Maritime Centre and Newcastle Civic Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Newcastle International Hockey Centre or Newcastle International Sports Centre.

What's nearby

  • Charlestown Square - 18 min walk
  • Westfield Kotara - 3 min drive
  • Blackbutt Reserve - 6 min drive
  • Newcastle Showground - 8 min drive
  • John Hunter Hospital - 8 min drive

Getting around

  • Kotara Station - 6 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • Highfields Azzurri Sports Club - 14 min walk
  • Vistana Malaysia Restaurant - 19 min walk
  • The Mattara Hotel - 15 min walk
  • McDonald's - 20 min walk
  • Hilltop Takeaway - 3 min drive

About this property

Mercure Charlestown

Hotel located in Adamstown Heights
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Mercure Charlestown. The on-site Modern European cuisine restaurant, Madison Kitchen + Bar, features ocean views and brunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station
  • Smoke-free property, a water dispenser and meeting rooms
  • Guest reviews give good marks for the helpful staff
Room features
All 53 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch HDTVs with premium channels
  • Fridges, cots/infant beds and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends; AUD 27–27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Madison Kitchen + Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 538 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1981
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
The front desk is open daily from 6:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per night.
Cots (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 27 to 27 per person
  • Airport shuttle fee: AUD 95 per vehicle (one way)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlestown Mercure
Mercure Charlestown
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Hotel Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel Adamstown Heights

Frequently asked questions

Does Mercure Charlestown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Charlestown?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Charlestown on 24 Mar 2024 start from AU$159.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Charlestown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Charlestown?

Self-parking is free at this property.

What time is check-in at Mercure Charlestown?

Check-in start time: 2 PM; check-in end time: 9 PM.

What time is check-out at Mercure Charlestown?

Checkout is at 10 AM.

Does Mercure Charlestown provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 95 per vehicle applies.

Where is Mercure Charlestown located?

Located in Adamstown Heights, this hotel is within 1 mile (2 km) of Charlestown Square and Westfield Kotara. Glenrock State Conervation and Banksia Reserve are also within 2 miles (3 km).

Mercure Charlestown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1002 reviews" "
Rating 8 - Good. 420 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good especially the breakfast, staff friendly, a convenient bus stop near-by.
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service
Very clean rooms but decor was dated, breakfast staff were outstanding, parking spaces outside not under cover and not secure.
Stayed 1 night in Feb 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ANALIE JAYNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mahindan

Stayed 1 night in Dec 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this motel is in a quiet and convenient location in Newcastle
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic, staff were great and facilities and rooms first class would definitely stay again
Stayed 3 nights in Nov 2023

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very friendly professional staff.
Stayed 1 night in Nov 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0