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"This place is a safety and security nightmare! I was getting into town later than anticipated, so I called earlier in the day to make sure that I would be able to check in between 9:30-10pm. The receptionist says, that's no problem. I arrive at the hotel at 9:45pm, and the door is locked. There are two phone numbers on the door. One goes unanswered. The second is answered, and I am told that someone on staff will come let me in. I wait and I get a call back saying that my "key" is in the drop box next to the door. So, I open the box and my FULL NAME, ROOM NUMBER, and KEY PAD CODE are all just fully available to anyone who may stroll by. So, anyone in town could come find out who I am, what room I'm staying in, and the key pad code to let themselves into my room. I wedged my chair under the door handle for the night, which didn't feel great, since this place also doesn't have fire sprinklers in the rooms. I loved downtown Niantic, but I will not be staying here a second time."

"Room was clean. Bed comfortable. Could use some better towels but other than that the place is decent and quiet."

"Service was excellent. Room was clean and spacious. Location convenient to exploring Harkness Park and surrounding shoreline. Would stay again in a heartbeat!"

"The place was absolutely wonderful. Very friendly staff. Breakfast was really good. Would definitely recommend this place and would love to stay again."

"Great stay."

"Decent property for the price. Room was sufficient, clean, and met basic needs. Comfortable budget stay. Staff were friendly and accommodating. Common areas not great. "

"I was charged for an extra adult as an only traveler. I did get refunded when morning staff arrived. My first room had no remote control so when s t aff came to room to help look i found used condom wrappers behind the endtable. Second room ad remote but needed to be reset by maintenance. Shower had bar soap residue gooked to the shelf. Hairs stuck to walls of shower. No bugs. Linen clean. A/C worked. "

"Stay was great… hotel just needs upgrades "

"This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of quality control. "