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"Let's start with the positives: the lobby, restaurant, grounds and pool area are very nice, clean and well maintained. The staff was very nice and helpful. The daily breakfast had a lot to offer, and the omelets were delicious. The restaurant had a nice selection of food and drinks at reasonable prices and the portions were very large. I think 2 people could easily split an entree. The day spa is excellent. The wifi signal was strong and dependable. Now, for what could be improved: my room was shabby and really needed a refresh(which is why this hotel got 3 stars from me). The bed was very uncomfortable and the lighting was poor. The bathroom needs to be replaced. The shower didn't have a curtain or door. It had a handheld nozzle, which I like, but the holder to put it in while washing was not on tightly and the nozzle moved all around so the water went everywhere since there wasn't a door to keep the water in the shower. The floor of the shower was quite slippery and there was no safety bar to hold. Obviously the location can't be changed, and I chose this location to save money. Plus I was taking day tours that offered pick ups so I didn't think it would be a problem. And it wasn't so much, but I will tell you that it's on a very busy road without sidewalks, so I did not feel comfortable walking around to find dinner. However, I just ate at the hotel, which was fine with me."

"Very friendly staff"

"Yes"

"We stayed in an Ocean Deluxe Grand Room on the ground level and unfortunately the room condition was extremely disappointing. There was a very strong musty/mouldy smell throughout our stay that made the room feel damp and unhealthy. Honestly, I don’t believe rooms in this condition should be sold. To be fair, the staff and management genuinely tried to help. We raised the issue the morning after arrival and, due to the resort being full, they explained they couldn’t move us until Wednesday (3 days later). They arranged a deep clean, which we appreciated. Another Ocean Deluxe Grand Room became available on Tuesday in the next block, however it had the same strong smell, suggesting this may affect multiple ground floor rooms. What saved our experience here is that the staff were absolutely beautiful. They’re warm, caring and professional throughout. I truly felt sorry for them having to manage guest dissatisfaction around room conditions that seem beyond their control. We paid around AUD $600 per night excluding breakfast, so the room quality felt very hard to justify at this price point. There were definitely highlights though. Our kids loved the pools, water park, mini golf and buffet. We celebrated our anniversary at Takali Restaurant and the staff made it incredibly special. The CHI Spa was also fantastic and highly recommended. The resort has a lovely family atmosphere and wonderful staff, but the accommodation quality did not match the luxury branding or pricing."

"We only stayed one night but very pleased with this resort."

"Attractive grounds. Very friendly staff. Quite a good location. Walking distance to the airport to use the shops/cafes there. There are bus-stops near the hotel that service the local buses to Lautoka. An interesting and colourful ride, and only $3 each way."

"We were very pleased with our stay from start to finish. We were greeted with a Big Bula and Smile and treated like family immediately. Everyone there was so nice & helpful. The property and room are comfortable and amenities perfect. We did take a day trip out of port Denaru booked by the Activites desk /Rosies on the property and it was a perfect day. The evening dinner were fun to attend. We will definitely be staying again the next time in Fiji. "

"Staff were very helpful and caring."

"All great"