- Liked: Staff & service
- Disliked: Property conditions & facilities
Second trip to Fiji Hideaway and enjoyed it as much as we enjoyed our first trip last year. Staff are simply awesome. The staff make the resort what it is. Breakfast is great, good variety. Where possible, the staff are extremely accommodating. The staff work with what they have & they do their best every day. Good activities each day if you want to get involved. Otherwise it’s a nice place to just chill out & relax. Lagoon is amazing and safe for kids. Long stretch of beach so it doesn’t feel crowded. The resort requires an enormous amount of work to bring it back to its hey day and to upgrade all the facilities. It’s tired and very worn. More investment needs to be made for the resort to survive. All rooms except the Deluxe villas need new furniture & beds and new bathroom fit outs. Linen also needs to be replaced. The menu hasn’t changed for a long time and we understand management are looking at doing that soon however, the chefs need training. The food is overcooked, lacks flavour and simply lacks appeal. The kids free lunch & dinner is way below standards and frankly, expectations. It is “free” but you can’t feed your kids that every day, twice a day for 10 days. Activities gear needs replacing urgently. It’s hard for the activities staff to offer a quality program to guests when the gear they have to work with is stuffed. We love the location, the staff and the potential. We will visit again.