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"Room did not look like on the website Room Was in the very back "

"Everything was acceptable uncomfortable. The building was just getting older. But very functional in a good place to stay if you have someone graduating from Lackland Air Force Base."

"Room was clean and comfortable. Staff was responsive and helpful."

"My room was quite clean and staff was always quite responsive and nice. But...there was no blanket on my bed so I had to ask for one. There was no extra toilet paper so I had to ask for some to be sent to room,so had some when I ran out. I would have liked just a plain soap bar for washing my hands. But everything was in containers that you had to figure out how to use located on the shower wall. Television didn't work so called and they came and found it unplugged. Again, though, I would recommend this place just for the kindness of the staff adn cleanliness of the rooms and area. I only ate breakfast there once...it was fine. I was there for my grandson's graduation from basic training at Lackland and had to leave very early in AM. They made a snack bag with a small water since it was before they served breakfast. I thought that was very thoughtful!! "

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"Rooms were so clean & staff was awesome."

"When we arrived, the bathroom was missing the shower curtain. There was no toilet paper, and no washcloths. It did not appear that the shower had been cleaned recently nor had the room been tidied up. The carpet was gross and the floor around the kitchen area was sticky. When I spoke to the front desk, they offered me the opportunity to come down to collect toilet paper, shower, curtain, and washcloth. So I ended up having to put the shower curtain up myself. I did not enjoy the layout of the hotel and lack of a assistance from employees."

"The daily fee to park was extremely overpriced"