Family Hotels & Resorts in Naples from AU$104

"Very poor service in restaurant, meat was overcooked. However the worst was the lack of service even factoring in Italian culture that a meal is to be enjoyed not rushed. Their service just seemed oblivious to their responsibilities."

"The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel."

"We had a wonderful three-night stay for my birthday celebrations. The location is perfect, with beautiful views, easy access to everything in the city, and plenty of lovely restaurants nearby. Our room was spotless and very comfortable throughout our stay. What really made the experience special was the staff — everyone was so attentive, friendly, and went out of their way to make my birthday stay feel extra special. We truly felt welcomed and well looked after from start to finish. I would highly recommend this hotel to anyone visiting Naples and would happily stay here again."

"We were offered an upgrade for only 25 euros for an early check in and a beautiful one bedroom suite. Amenities are second to none. Staff very helpful."

"The restaurant is very good"

"Just weird. If someone said to the designer:every function, make it smaller and more awkward, then this would win. From finding your room to just shuffling around in it because it's so small to the lifts which are tiny to breakfast which is pathetic. Hot food, don't help yourself, the staff will serve you to limit your consumption. And the choices are tiny and poor so who cares? And no coffee in room, no kettle etc. I could go on. At length. Dreadful place. "

"The room and hotel was very nice. We did not have the hotel breakfast. We found a very good pastry nearby. The hotel is in a location that is a lengthy walk from the shopping areas and historic area. Not a lot going on along the waterfront."

"Overnight stay prior to early morning flight. There is no airport shuttle however there were several guests checking out as early as 3:30 AM in the hotel was calling a cab for each of these guests. Parking was 17 euros and convenient."

"Checking in was seamless and quick. The staff are very friendly and very helpful. Our room was quaint and modern but the view was overlooking the alley. Excellent shower and very hot. Breakfast was plentiful. Dinner menu is limited but delicious."