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Serendipity

Experience a warm welcome at this charming guesthouse where you can easily explore Naples' vibrant streets or unwind after your adventures.

Choose dates to view prices

Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is AU$191
includes taxes & fees
21 June - 22 June

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Nap Luxury Guest House

Naples City Centre
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
9.8 out of 10, Exceptional, 370 reviews
The price is AU$295
includes taxes & fees
8 June - 9 June
Nap Luxury Guest House
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About this property

Serendipity

  • Guest house near Piazza Giuseppe Garibaldi
  • Close to Spaccanapoli and Port of Naples, Serendipity provides amenities such as a snack bar/deli. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Express check-out, smoke-free property and luggage storage
    • Tour/ticket information, a lift and a water dispenser
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All rooms are individually decorated, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and bidets
    • Flat-screen TVs with digital channels
    • LED light bulbs, mini fridges and cookware/dishes/utensils

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The price is AU$223
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Serendipity?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Serendipity on 21 June 2026 start from AU$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Checkout is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mile (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

8.2

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 159 out of 209 reviews
Rating 8 - Good. 45 out of 209 reviews
Rating 6 - Okay. 4 out of 209 reviews
Rating 4 - Poor. 0 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

Reviews

Verified

10/10 Excellent

ION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect. Check-in was done by owner, very friendly and nice. Property has an excellent location for all purposes. I definitely recommend this location that is more similar to a nice hotel than a guesthouse.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot from which to explore Naples. Conveniently located near the main station and a metro stop. Hundreds of dining options within walking distance. Staff was very helpful and our room was very spacious! I would definitely stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jianyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, very convenient location, spacious and clean room, Alessandra is very helpful. Only drawback is couldn't figure out how to use the small elevation, end up walking.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Serendipity was very pleasant, comfortable, spacious and the staff were very helpful and friendly. I highly recommend Serendipity in Naples for a centrally located hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, room was spacious and clean. Fab view of the mountains. City outside is loud and busy but once the doors and shutters were closed it was really calm and peaceful inside. The room had its own fabulous bathroom with nice rainfall shower, very clean. The communal area had coffee and tea facilities, the coffee machine was a bit difficult to use and no milk supplied. A mini fridge in the room had reasonable priced drinks and snacks.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KANE

Liked: Cleanliness, staff & service, amenities
Great big room, plenty of space if you have lots of bags, as we did. Super helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff were very friendly and helpful. The location of the hotel is near the central station and the metro so it makes it convenient for moving around the city or visiting nearby cities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the train station. Good size room. The A/C worked well. Bathroom was a good size and clean. The shower wasn’t draining properly when we got there. We let Alessandra know and she had it fixed right away (thank you!). There is a communal area where you can borrow wine glasses and plates or make yourself an espresso. You do have to walk up a flight of stairs to get into the property, however for the space, cleanliness, ease of getting around it’s worth it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel next to the Naples Centrale station. Bed was very comfortable, spacious room and bathroom. Staff was available to answer questions and everything was very clean. Also walkable to the historic/touristy areas of Naples and very close to metro station. I would stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Farhana

Absolutely fell in love with this place. It’s 5 minutes from the station which is perfect to do day trips to Vesuvius, Pompeii, Sorrento. The rooms are within a residential building lived in by locals so you get a taste of real life. Note there is no fancy reception or entrance but don’t let that put you off.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pearl of the square

Location was perfect. Everything in walking distance and easy to find. Host was friendly and willing to offer advice on places to see and eat at.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a brief but very pleasent stay. Staff was outstanding
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kshitij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was great. Its kept clean and nice. All amenities are great as well. Whilst the location of the B&B is good with reference to connectivity, the area around can be too noisy later into the night and early in the Morning. Overall a good experience.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station. There is a number of stairs before you get to the B&b but it's not too bad.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Lovely Property in great location. It is the station area so it’s good location for traveling around but a bit on the dirty side. Lovely Alessandra offering a great service and a lot of advice. Her restaurant suggestions are great. Would highly recommend this place, it’s pristine and very nice.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed near the train station

Check-in was seamless and the staff were so helpful and kind providing tons of recommendations for food/drinks. The bed was comfortable and the room was clean. There was a tiny bit of mold in the shower but nothing terrible. Location near the train station makes this a good choice for 1 night before a train.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hei Shun Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in at specific time, staff will contact you through email/whatsapp beforehand. Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable. The building has a small elevator we can use.
Stayed 3 nights in Jun 2025