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Serendipity

Guesthouse connected to a shopping centre in Naples

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Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout curtains
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
Exterior
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Room amenity
Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

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Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
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Tomorrow
Oct 7 - Oct 8
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Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Located in Naples City Centre neighbourhood, Serendipity is connected to a railway/underground station. Via Toledo and Spaccanapoli are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Botanical Garden of Naples and Naples Aquarium are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map
PIAZZA GARIBALDI 39, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Port of Naples - 18 min walk - 1.6 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 61 min drive

Restaurants

  • ‪Caffe' Mexico - ‬3 min walk
  • ‪Mimì alla Ferrovia - ‬3 min walk
  • ‪Sfogliatelab - ‬3 min walk
  • ‪Attanasio | Ristorante tipico napoletano - ‬6 min walk
  • ‪Centrale del Caffè - ‬5 min walk

About this property

Serendipity

Guest house near Spaccanapoli
Close to Port of Naples and Naples National Archaeological Museum, Serendipity provides amenities such as a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and smoke-free property
  • A lift, a water dispenser and tour/ticket information
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and printers.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • LED light bulbs, mini fridges and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Checkout is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mile (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

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Reviews

Serendipity Reviews

9.4

Exceptional

10

Cleanliness

8.2

Location

10

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 127 out of 172 reviews
Rating 8 - Good. 40 out of 172 reviews
Rating 6 - Okay. 4 out of 172 reviews
Rating 4 - Poor. 0 out of 172 reviews
Rating 2 - Terrible. 1 out of 172 reviews

Reviews

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. We were met early, checked in, treated great!! Highly recommend this spot and will stay here again when coming back. Hostess was the best!!! Great easy location for everything!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and beautiful. This is close to the train/bus/metro station which makes it very easy to go around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station. There is a number of stairs before you get to the B&b but it's not too bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at serendipity! Highly recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Lovely Property in great location. It is the station area so it’s good location for traveling around but a bit on the dirty side. Lovely Alessandra offering a great service and a lot of advice. Her restaurant suggestions are great. Would highly recommend this place, it’s pristine and very nice.
Stayed 3 nights in Jun 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
First of all - special thanks to Alessandra for being a wonderful host! It was incredibly easy to communicate with her using WhatsApp - she guided us prior to arrival - allowed us to drop off our luggage prior to the room being ready - gave us some tips, a map and was so kind to acknowledge our anniversary! The close proximity to the train station was crucial for us to get to/from the airport, trains to Sorrento and Salerno and subway to the Port and Toledo. The room was nicely decorated and met our travel needs. Yes, Naples is Naples - crazy - and being near a train station is usually a different world but we never felt unsafe! Thanks for your hospitality!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Hei Shun Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in at specific time, staff will contact you through email/whatsapp beforehand. Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable. The building has a small elevator we can use.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport, short drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much!
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed near the train station

Check-in was seamless and the staff were so helpful and kind providing tons of recommendations for food/drinks. The bed was comfortable and the room was clean. There was a tiny bit of mold in the shower but nothing terrible. Location near the train station makes this a good choice for 1 night before a train.
Stayed 1 night in May 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent: two windows with a view of Vesuvius. It was clean and comfortable. Getting up to the room involved several flights of stairs, though there was a rickety one-person lift which took you up one flight. Although it’s a “B and B” only bed is available, and no breakfast apart from coffee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a brief but very pleasent stay. Staff was outstanding
Stayed 1 night in Jan 2025

10/10 Excellent

Hongmiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - arrived at Serendipity within minutes of stepping off the Alibus from the airport to central Naples. Alessandra was a wonderful host. I would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quaint hotel. Staff is not around. Area is a bit sketchy. Lots of doors and codes to get you to the room. The hotel is very nice. It’s great if you just want a place to sleep and shower. That’s we needed it for so it served that purpose nicely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in and whatsapp options were easy and nice. The service was exceptional and the kindest lady was there to great us who also gave us recommendations. The location was okay but all other things perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place in sketchy area

Close to train station and McDonald’s. Bedding was very comfortable. Hostess was very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

vered

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice little boutique hotel.

nice little boutique hotel. although the location is central, close to the train station, the area is a bit dodgy...
Stayed 2 nights in Aug 2022