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"Good"

"Amazing experince room was fantastic, loved the jaccuzzi, bed was comfortable, little noisy with the train station next door otherwise great, staff were great and welcoming, an gave us complememtry drinks as was our wedding anniversary"

"The amazing reception ladies allowed me to check in early which was greatly appreciated"

"Clean room. Staff very helpful and friendly. Breakfast was excellent, highly recommend."

"The location is 5 mins walk from the centre, we only stayed for 1 one night so it was convenient however would we stay for another few nights? Maybe not. For a 4* hotel the bed had stains, there's no fridge in the room and there's no coffee machine! Compared to other 4* hotel we stayed at, this one is definitely outdated! Overall for 1 night it's okay as it's conveniently situated but would definitely not stay again as the room we stayed in was quite noisy on the first floor. "

"Lovely hotel. I always stay there when I visit Chester."

"Clean spacious room,food good but limited menu. The staff all pleasant and helpful. The internet connection a bit iffy in room. Would stay there again"

"Overall, we had a good stay. The hotel is located in a perfect spot. Easy to get to most sites. The room was a good size however the bed was very uncomfortable. The mattress was very hard and it probably should be replaced soon. Parking was very easy and affordable for a city, the hotel offers a discount if you use the parking lot they recommend. They put water in the room for you each day, which was a very nice touch. "

"The location is perfect. Very easy to walk into the centre and with plenty of amenities nearby. The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms."