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"Good customer service. They all were very helpful. Especially the maids. Very nice people "

"Hotel is very nice. Rooms are very tiny anf not properly cleaned there was a muffin under one of the tables. It was ok. "

"Yes"

"Hotel was beautiful, very clean and bright rooms and pool was nice. Before I stayed I was guaranteed a late checkout but then when I arrived they said they could not so I was stuck without a room for the afternoon with a late flight home."

"Overall great stay. The room was very nice with an ocean view and comfortable bed. The pool area and beach access were convenient and quite nice. There were some issues that had me knock it down a star- our room’s mini fridge had food from the past guest still in it which grossed me out. The bathrooms near the pool outside were consistently dirty so much that I started going inside to the lobby bathroom instead. The worst part was that it was always hard to get good pool chairs. Most of the nice ones along the pool were reserved for paid rentals which mostly went unused all day. There are simply not enough regular use chairs and umbrellas for hotel guests them to be reserving a couple dozen chairs a shady spots for outsiders to come in and rent. They charge a hefty resort fee so chairs and umbrellas should be a given. I am pregnant and to not have a spot in the shade was a problem for me. The included breakfast was fine but it was the exact same every day, nothing mixed up at all, so it was really monotonous. That being said there’s not much in the area so it was convenient to have on site. The food at the beach bar restaurant was fine but incredibly overpriced — but you’re paying for the location! It was quiet and not crawling with spring breakers like the Condado are was, which was nice. You do have to uber pretty much everywhere from this hotel- which we didn’t mind because we wanted a quieter area! Easy airport access too."

"Everything at this hotel was amazing. We enjoyed the pool area. There was a balcony outside of our room where we could relax. The area around the hotel provided so many food options. We did uber and it was super easy. There is a pueblo's supermarket close by. Highly recommend this hotel."

"yes and an amazing view"

"The Residence Inn by Marriott San Juan Isla Verde was an excellent stay! The staff were friendly and helpful, they texted us to check in and ask if we needed anything. Our room was clean and comfortable. The area around the hotel was safe, we were able to walk around at night. The beach was only a 5 minute walk and the hotel provides beach chairs and umbrellas and bikes if needed. Old San Juan was a short uber trip away and the airport is only 5 minutes away. I would definitely stay here again! "

"It was nice and clean and the staff was great "