Search Mountain Lakes hotels

"When we checked in, we discovered we did not get the room we booked on line with Expedia. When we told the front desk, they said they didn’t have to give us that room because we booked through Expedia. Also, we had to wait 2 1/2 hours to get towels. There were crumbs in the pullout sofa. And we were never told that we had to request our room be made up the night before. A very, very disappointing stay. Needless to say, we will never return."

"Great place"

"My bathtub was unclean, there was a ring in the tub and I was unable to use it. My meal from the restaurant the evening of my arrival was good "

"I love that hotel "

"It seems unreasonable to charge for parking when there is no place to park except the hotel parking lot. This was unexpected."

"Good"

"This was a really great experience until a massive leak through the ceiling caused water to pour into our room non-stop and they were unable to fix it. This was on my WEDDING night as well. It damaged some of my personal items including electronics and I have sent multiple emails and left several messages for the GM and have yet to hear back so unfortunately almost a week later so I will not be staying here again. I know accidents happen and some things are beyond the control of the hotel and can just be bad luck - but the handling of the situation and lack of communication since then to compensate for the damage is just ruining the experience even more."

"Property is on some bad roads. Difficult parking. Great breakfast selection. Very slow check in system. Decent amenities. Daily room service. Overall noisy property. Random door knocks at night. Cleaning service opening doors before check out times. Loud street noise, close to freeway. "

"Great place to stay"