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"Second visit, great service and very good breakfast. Love North Conway!"

"Good breakfast. We went for a relaxing getaway. The sauna was out of order, we had to ask for the pool to be uncovered, the pool was freezing, the pool room was freezing!! Everywhere I looked was a sign for " we accept tips"! At least 4 in the room and 2 at the breakfast area! All along with a sign that also said " room cleaning and amenities are at your request only". They still have carpeted floors in the room. There were no dressers or any drawers to put your belongings. The bolt lock on the door didn't work. The person that took care of the breakfast was extremely intrusive. He went around singing in a very loud voice, and would sit at your table uninvited and started talking to you! ASll in all a very unpleasant experience."

"Pool and hot tub clean. School vacation week, lots of kids. Staff friendly. "

"There is no continental breakfast. There were seriously about five pieces of bread. Two yogurts. There were some cereal, but no milk. 3 k pods of coffee. I had to ask for more. One roll of toilet paper in the room. No extra blanket on the bed."

"Nice location . "

"We checked in with Shari, and she was excellent! Very friendly and courteous! She had the answers to all of our questions, and even showed me how to navigate my IHG app! The blond lady at the desk next to her was also super friendly! The two girls in the morning were just as great. The hotel was super clean. And the room attendants were always smiling in the halls. Breakfast was really good! Something for everyone! We enjoyed our stay!"

"Everything was perfect clean room staff amazing parking easy"

"The property is well-located within walking distance of the downtown shopping and theater area, so it was a nice option for us. It was clean and in decent shape but it had a stale smell in the hallways and rooms. The breakfast was fine, offering the usual continental breakfast options. The staff were friendly and helpful. We called the front desk to report that the bathroom sink was clogged. The front desk employee brought up a plunger, which my husband tried to use, but it didn't help so we had to be moved. We were not able to move to a King room as we had booked, but were given a room with two queen beds. "

"It was the perfect choice for our family, pool and hot tub were awesome. "