Montverde Apart Hotels

"This was our second trip to WG Lakes...this time the ground floor units had some very loud a/c units. It was not relaxing to sit outside. However, Miguel listened to our concern and was willing to change our room. No small task because there were many check outs that day. Busy. The food options are very limited if you don't have a car. The market is extremely overpriced assuming you would eat at restaurant. However the units have partial to full kitchens. The free shuttle to Universal was a nice perk this time. Overall a very relaxing vacay."

"Breakfast Wash ok. I wish they could do something diferentes for the waffles Line pool ok."

"Great staff! The rooms are very clean and in great condition. The environment is family-friendly, with a great pool area for kids. However, I suggest you call the hotel before making any reservations. The lazy river and water slides were closed during our stay, and I was not informed of this beforehand. That is why I am giving the amenities 2 stars."

"Good experience "

"It was very clean and the pool and staff were amazing. "

"It was a good stay but next time I would prefer the second floor or higher you hear everything and everybody on the first floor but I loved the stay "

"When we arrived the pool was pristine on Thursday.. by Monday I must say there was cigarette but and hair and oil in the pool. The staff was amazing I'm only blaming the disrespectful guests.. that I saw spilling drinks in the pool. We honestly loved the property and location.. We will definitely hopefully visit again.."

"I would not recommend this place at all. The room and surrounding areas were very dirty. The shower, toilet, and mini fridge were filthy, towels were stained, and overall cleanliness was extremely disappointing. Even after requesting for my room to be cleaned again the next morning, nothing was properly addressed. They only vacuumed and made the beds, while everything else remained dirty. I expected the room to look like the pictures and description shown online .. clean and well maintained .. but it was the complete opposite. What a shock. Not to mention the breakfast area: many items were out of stock according to the staff, and the employee handling the bread kept touching her AirPods while serving food and using the toaster. The ice machine also had mold around it. Very disappointing experience overall."

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