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"This was my second stay at the Chesa Valese and I was equally impressed both times with the hospitality from the staff who were helpful and super courteous. Breakfast was awesome every day and the spa area with the sauna and steam room were enjoyed daily! Thanks again and see you next time. "

"BEAUSiTE Zermatt exceeded every expectation. From the moment we arrived, the staff made us feel like VIP guests, from the attentive front desk team to the meticulous housekeeping staff, everyone was warm, professional, and genuinely welcoming. The property itself is stunning. The design is swanky and sophisticated, with a bold aesthetic that sets it apart from every other hotel in Zermatt. It’s clear that every detail was thoughtfully curated, this isn’t your typical alpine lodge. The decor is chic, modern, and luxurious while still feeling inviting. If you’re looking for a unique, stylish stay in Zermatt with exceptional service, BEAUSiTE is the place. Unlike anything else you’ll find in town."

"Excellent hotel, lovely room, great location"

"Very friendly hosts and really warm welcome, great communication via emails and messages. Room was cosy, clean and had all facilities you would need. Great shower. Really convenient location right next to the train station so you can jump off the train, drop your bags in your room and start enjoying lovely Zermatt."

"Well situated and excellent staff."

"I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others."

"Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt."

"Room was clean. Breakfast was fabulous."

"Beautiful views of the Matterhorn, clean, convenient and had all we needed for one full day of skiing. "