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Hotel Bahnhof

2.0 star property
A tranquil retreat in Zermatt City Centre where travelers can relax on a welcoming terrace or discover new stories in the cozy library

Choose dates to view prices

Hotel Bahnhof sits in the heart of Zermatt City Centre, offering both comfort and convenience for visitors. Guests can enjoy quiet moments on the terrace, browse through the library for their next read, and stay connected with complimentary WiFi in every room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$246
includes taxes & fees
31 May - 1 June
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Bahnhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Bahnhof?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof on 31 May 2026 start from AU$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bahnhof?

Hotel Bahnhof doesn't offer parking.

What time is check-in at Hotel Bahnhof?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bahnhof?

Checkout is at 11:00 AM.

Where is Hotel Bahnhof located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Matterhorn Museum and St. Mauritius Church are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 279 out of 452 reviews
Rating 8 - Good. 124 out of 452 reviews
Rating 6 - Okay. 35 out of 452 reviews
Rating 4 - Poor. 8 out of 452 reviews
Rating 2 - Terrible. 6 out of 452 reviews

Reviews

Verified

8/10 Good

Zehui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Soongab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most memorable hotels during my month-long trip in Europe. The hotel was located just 30 seconds away from the train station, which was very convenient. Although the bathroom and kitchen were shared, they were clean and well-maintained.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dorit

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice single room. Clean. A bit noisy with some many people coming and going but it might have been the weekend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Great location (right next to train station and close to lifts), kind staff, clean spaces and comfy beds. This was my first time in a hostel style accommodation and I was impressed!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific front desk staff, very helpful and informative. Room was very clean, shower was super and bed was very comfortable. My only “complaint” is that there is not a visible sign you can see from the street. But we asked someone at the train station who pointed us in the right direction.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and opened out onto a beautiful view leading up the high street, stairs were a little daunting at first but overall a fantastic place wish we could have stayed there longer!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. Definitely coming back on my next visit.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
The private room was spacious and comfortable. The room and hotel was very clean. The staff was extremely friendly and accommodating. It was very good value and I would stay there again in a heartbeat.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ski storage. Excellent kitchen, food prep and eating area. Pitty no oven for those pizza’s though…only microwave . Right opposite the train station and 40 yds to the ski train…and around the corner from the main bars, restaurants … and the co-op..best of all worlds
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

maria venice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!!! Clean room. Very convenient location. Highly recommended!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

hema

Liked: Cleanliness, property conditions & facilities
Spotless rooms . Cozy . Staff were courteous. Amenities would be great if coffee machine accepts cards .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very friendly hosts and really warm welcome, great communication via emails and messages. Room was cosy, clean and had all facilities you would need. Great shower. Really convenient location right next to the train station so you can jump off the train, drop your bags in your room and start enjoying lovely Zermatt.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm clean room with towels and comfy bed. Bathroom on ground fllor
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean and great views of the Matterhorn!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

YIN-JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is everything

Perfect Location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly, we had a pleasant stay!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Stayed 2 nights in Jun 2024
Verified

8/10 Good

MARIE YBETH

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with everything and nice view of Matterhorn from our room.
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very central. Close to both train stations
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We got off right at the train station and walked across the street to this hotel.
Stayed 1 night in Apr 2025