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"Like the balcony and proximity to the sea. Self catering really suited us. A really nice hotel lots of Spanish families. Not too busy. Highly recommend."

"Absoluter Traum! Für dasselbe Geld bekommt man in der Nachbarschaft die Hälfte der Qualität geboten. Wirklich herausragend ."

"Loved the Thalasso spa and the very helpful and friendly staff "

"Beautiful view, nice property everything was good, the gym should be free but is not. "

"Our stay at Servatur Puerto Azul was very positive, though best suited for families. Rooms: Daily cleaning was a plus, but floors were dusty and patio doors lacked a child lock (though heavy). Pools & Sun Loungers: All pools were pleasantly warm. Be prepared to reserve sun loungers early (before 7 AM is essential for a good spot; by 9 AM, none are left). Pool areas can be slippery; water shoes recommended. Food & Drink: Buffet food was good, with variety lasting about 10 days. Steaks, Asian station, and ice cream were highlights. Self-serve drinks were great, and the main bar offered improved cocktails and a special banana liqueur sangria. Service: Staff, Sule, Joel, Katherine, Ylena, Marta, and Moodu were great and stood out. Tipping protocol was unclear. Reception service was inconsistent. Facilities & Check-out: Laundry (2 washers/dryers, €5, card only) and no pool clocks (bring a watch). Tables often wobbled. Check-out shower booking was confusing; checked out at booked slot at 8:30 AM, all showers were occupied by our 5 PM slot, causing a 20-minute wait. A thoughtful touch: a card for drink dispensers was provided due to our wristbands expired at 12:00 Noon. Overall: Warm pools, good food/drinks, and clean rooms were highlights. Be ready for the sun lounger "race." This hotel is geared towards families. While we try new places, we'd consider returning."

"100% the staff made this Hotel. Very attentive always serving with a smile. The actual hotel is looking like it needs a little tlc. Paintwork flaking, loose block paving, water leaks."

"A wonderful experience in Gran Canaria with this outstanding hotel – Gloria Royal Palace Hotel & Spa. Receptions are very nice and helpful. Breakfast Buffet with many different choices of food and drinks. I highly recommend the OMELETTE which is prepared on-site by the chef. Yummy!! Guests staying in the hotel would prefer the outdoor pool. Therefore, the hydromassage station is not crowded. Convenient location, it takes only 6 mins drive to Mogan Mall. Excellent hotel, not to be missed."

"Excellent service and food. Will definitely come back "

"This hotel is a dream. It has everything you can wish for located in a paradise resort. The botanical garden is in itself a marvel surrounding the various swimming pools. There is a gym, bowling alley, diving club, tennis, billiard, hiking on the hill at the back of the hotel with exceptional views. The breakfast buffet is diverse, fresh and even has a gluten free/vegan option with various smoothies. It is close to the beach where you can snorkel among coloured fish in the beautiful Puerto de Mogan. There is entertainment in the evening and various restaurants in the hotel itself. The rooms are very comfortable and spacious with courtyards that have waterfalls, beautiful trees & flowers. The staff are very friendly and professional and you even have free indoor parking. I would definitely recommend this hotel to friends and family as the best hotel on the island."