Miramar Hotels, Mérida

"Juan was very attentive and responded quickly to any questions or problems that we had. My family enjoyed the pool and how close we were to the ocean. Once a week a man would come to the beach side selling candy. He was a favorite of my girls. I loved the location. We saw very few people on the beach. The water was warm and shallow. Loved it!"

"Everything was excellent and very accomadating."

"Very Clean room nice staff nice pool "

"The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo."

"friendly staff , nice facility and amenities. Fab locale right on the beach. "

"La atención del personal es muy buena y personalizada. Te dan actualizaciones y avisos por whatsapp. La playa está limpia y muy bonita. El desayuno incluido es increíble!"

"Friendliness of property manager "

"A nice new place to stay in Telchac. Very local Mexican little town. Great clean beach nearby. The pool in this hotel was dirty with sunscreen floating Too bad because the rest of the hotel is really nice, quaint, beautiful decor and very clean . They have bkfast , basic , but no bar or other meals..staff is super nice . ."