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Reviews

3.7 / 5Good
254 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Telchac Puerto Park
    9 min drive
  • Popular Location
    Xcambó
    9 min drive
  • Popular Location
    Playa Uaymitun
    12 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Double Room

    Room Amenities

    • 30 sq m
    • Sleeps 4
    More details
  • Standard Single Room

    Room Amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Premium Room, 1 King Bed, Ocean View

    Room Amenities

    • 36 sq m
    • Ocean view
    • Sleeps 2
    More details
  • Premium Double Room, Ocean View

    Room Amenities

    • 36 sq m
    • Ocean view
    • Sleeps 4
    More details

About this area

Telchac Puerto

Located in Telchac Puerto, Reef Yucatan All Inclusive Hotel and Convention Center is on a private beach. Xcambó and Telchac Puerto Lighthouse are local landmarks, and the area's natural beauty can be seen at Telchac Puerto Park and Playa Uaymitun.

Popular Location

What's nearby

  • Telchac Puerto Park - 9 min drive
  • Xcambó - 9 min drive
  • Playa Uaymitun - 12 min drive
  • The Ecological Reserve Corchito - 36 min drive
  • Dzibilchaltún - 46 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 74 min drive

Restaurants

  • Where to eat
  • Maalob Hanal – Buffet restaurant with a bar offering international cuisine. Open daily.
  • Balche Hanal – Open daily.

About this property

Reef Yucatan All Inclusive Hotel and Convention Center

Family fun at the shore
Spend the day playing on Reef Yucatan All Inclusive Hotel and Convention Center's private white sand beach then return to dine at one of the resort's 2 restaurants. All 147 rooms offer balconies, coffee makers and Smart TVs with cable channels. TVs, down duvets and ceiling fans are among the other amenities available to guests.
Reef Yucatan All Inclusive Hotel and Convention Center offers 147 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down comforters. Smart televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and local beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet and à la carte meals, snacks and local beverages included
2 restaurants
1 poolside bar and 1 bar

Things to do

Basketball
Beach volleyball
Billiards/pool table
Children's pool
Kayaking
Mini golf
Nightclub
Outdoor pool
Outdoor tennis court
Playground

Family friendly

Children's pool
Dry-cleaning service
Free children's club
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli

Conveniences

Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan
Down comforter

Bathroom

Bathtub or shower
Free toiletries

Entertainment

TV channels
smart TV

Food and drink

Coffee/tea maker

Outdoor space

Balcony

More

Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.

Payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Reef Yucatan All Inclusive Hotel Telchac Puerto
  • Reef Yucatan All Inclusive Hotel
  • Reef Yucatan Telchac Puerto
  • Reef Yucatan
  • Reef Yucatan All Inclusive Telchac Puerto
  • Reef Yucatan All Inclusive
  • Reef Yucatan All Inclusive Hotel Convention Center
5 - Excellent
67
4 - Good
96
3 - Okay
51
2 - Mediocre
28
1 - Poor
12
3.8
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was excellent! The beach was nice. The rooms smelled a little musty.

Stayed 3 nights in Dec. 2019

2/5

  • Disliked: Staff & service, property conditions & facilities

Very disappointing. Room furnishings are dated. In need of room renovations. No hair dryer. No ironing board. No working safe box. Rooms only have the very basic things. No extra towels. No refrigerator. No ice buckets. No ice machines. Food was okay but drinks were very watered brown. The most disappointing thing about the hotel is that the do not refurnish some food items on the buffet tables. Once the food is finished, you are just out of luck..... For example, special Mexican diner on Saturday night from 7 to 11 o’clock. We arrived at 7:58 and some food items on the BUFFET were already gone.... and never replaced. This is an all inclusive hotel and this was the buffet restaurant !!! Furthermore, it was the last meal of the day and the only food available at the hotel the entire evening. When we asked the staff about the food items, they simply stated : Se acabo. No hay más.... It is finished. We do not have any more. This hotel is highly overpriced. For $140 dollars a night we were expecting a lot more. The buffets were extremely disappointing...... with a no care attitude by management... We will NEVER go back because of the food situation.

Stayed 2 nights in Oct. 2019

2/5

  • Liked: Staff & service

Stayed 2 nights in Aug. 2019

2/5

    The beach and activities. We saw turtles leaving the beach to the ocean, very awesome experience.

    Stayed 1 night in Aug. 2019

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