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"The hotel is lovely, however, could do with some TLC. All the staff were fab, especially Amelie and Connor in the restaurant. Evening meal was gorgeous, fresh, tasty and well presented. Breakfast was awful as all the 'hot' items were cold and the sausages did not seem to have been cooked, still translucent through the skin. The deluxe double was good, although could really benefit from a little TLC."

"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Room was very nice clean spacious well maintained. leisure club functional but not a plesant space to relax i would not call this a spa. No treatments availbale during week and no space to sit and relax by pool so more a functional business hotel"

"Had a really enjoyable stay here. Lovely big twin room, No 12 , 1st floor Lewis Carrol. Staff exceptionally helpful 👍 Close to all amenities, shops, restaurants, historical buildings & transport. Would definitely stay again. "

"Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade. "

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Simple check in "

"Good clean hotel"

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."