Exterior

Reviews of Hampton Inn Midland, On

2.5 out of 5
Hampton Inn Midland, On
877 King Street, Midland, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 126 reviews" "
Rating 8 - Good. 31 out of 126 reviews" "
Rating 6 - Okay. 2 out of 126 reviews" "
Rating 4 - Poor. 2 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Great staff.
Stayed 1 night in May 2024
Response from Guest services on 28 May 2024
Great to hear about your wonderful commentsThanksGuest services

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy our stay!
Stayed 1 night in May 2024
Response from Guest services on 28 May 2024
Thanks a lot, guests' comfort is our first priorityGuest services

10/10 Excellent

Jeyakaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property
Stayed 2 nights in May 2024
Response from Guest services on 28 May 2024
Thanks for choosing Hampton INN

4/10 Poor

Ramanpreet

They didn’t gave my security deposit back.
Stayed 2 nights in May 2024
Response from Colleen GM on 22 May 2024
Hi Ramanpreet,Upon check in your credit card was authorized for the room, tax and security deposit.Upon check out, you credit card was charged for the room and tax only.The security deposit will be released 3-5 business days after check out.Please feel free to call the Hampton Inn. 705-540-9425Thanks for choosing the Hampton Inn Midland for your stay, have a great day.

8/10 Good

Heidi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to amenities. Would go back!
Stayed 1 night in May 2024
Response from Guest services on 22 May 2024
Thanks for choosing Hampton Inn looking forward for your next stay

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay here!
Stayed 1 night in May 2024
Response from Guest services on 28 May 2024
Glad to hear that you enjoyed your stay, Thanks for choosing Hampton INN

10/10 Excellent

Brian

Brand new
Stayed 1 night in May 2024
Response from Guest services on 22 May 2024
Thank you for your Saty with Hampton INN

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Very clean hotel, Modern, rooms were great!!! The buffet breakfast was the worst experience I’ve ever had. Everything was Empty and slow to replenish and when it did it was all taken - coffee was empty! Butter was frozen so wouldn’t spread… Definitely need to give better attention to this offering.
Stayed 1 night in May 2024
Response from Guest services on 22 May 2024
Sorry to hear about your experience about the breakfast.We will pass your concerns to the management and will try our best to rectify it.

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, very clean room, nice bathroom and toiletries. Hotel lobby and amenities very inviting. I will stay there again next time I'm in Midland.
Stayed 2 nights in May 2024
Response from Guest services on 17 May 2024
We are glad you have enjoyed your stay with us and thanks a lot for your wonderful commentsThanksGuest Services

8/10 Good

Klair

Very clean and comfortable. Staff are very helpful and friendly.
Stayed 1 night in May 2024
Response from Guest Services on 9 May 2024
Thank you for your nice comments and choosing Hampton Inn for your stay.

8/10 Good

Elizabeth, Midland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good new property!
Stayed 3 nights in Mar 2024
Response from Colleen GM on 10 Apr 2024
Hi Elizabeth Thank you so much for the great rating.Thanks for choosing the Hampton Inn Midland for your stayHave a great day

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property, the staffs are friendly and welcoming.
Stayed 2 nights in Mar 2024
Response from GSM on 3 Apr 2024
Its always our pleasure to make our guest feel comfortable, thanks for the great comments.Thanks

10/10 Excellent

kishandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, it was just fine.
Stayed 2 nights in Mar 2024
Response from GSM on 16 Apr 2024
Thank you for your stay with Hampton INN

10/10 Excellent

Jody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from GSM on 1 Mar 2024
Thanks for the wonderful comments.Pleasure is ours

8/10 Good

Ayda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Baldomero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from GSM on 12 Feb 2024
Thanks for the great ratings.

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was amazing great stay it was great location had a wonderful time
Stayed 1 night in Jan 2024
Response from GSM on 12 Feb 2024
Thanks for the wonderfull comments and choosing Hampton Inn for your stay.

10/10 Excellent

Linka

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

10/10 Excellent

Marice

Stayed 1 night in Jan 2024
Response from GSM on 29 Jan 2024
Thanks for the wonderful ratings

6/10 Okay

Andres

Stayed 1 night in Dec 2023

10/10 Excellent

Remi, Fort Saskatchewan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

10/10 Excellent

Linda

Stayed 2 nights in Dec 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

8/10 Good

Heather

Stayed 3 nights in Dec 2023

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The property and rooms were very clean and tidy. The bed was comfortable - had everything we needed for a pleasant stay.
Stayed 1 night in Dec 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

6/10 Okay

Daisy Loretta

Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The all night coffee wasn't. I'm a very early riser. That's okay, but shouldn't have told me it was. I get up at 3am.
Stayed 1 night in Nov 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from GSM on 12 Feb 2024
Thanks a lot for your appreciation and choosing Hampton Inn for your stay.

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GSM on 25 Jan 2024
Thanks for choosing Hampton Inn

10/10 Excellent

Caroline

Stayed 1 night in Dec 2023
Response from GSM on 28 Dec 2023
Thanks for your appreciation!..

10/10 Excellent

Adrianne and David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from GSM on 29 Nov 2023
Thanks a lot for your appreciation.

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 5 nights in Nov 2023
Response from GSM on 29 Nov 2023
Thanks a lot for your appreciation.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay.
Stayed 1 night in Nov 2023
Response from GSM on 20 Nov 2023
Thank you for your appreciation.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GSM on 13 Nov 2023
Thanks for the appreciation and choosing Hampton Inn

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GSM on 1 Nov 2023
Thanks for the appreciation. Guests comfort is our first priority.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The service was great very clean.
Stayed 2 nights in Oct 2023
Response from GSM on 27 Oct 2023
Thanks for the appreciation.

10/10 Excellent

Lori

Stayed 2 nights in Oct 2023
Response from GSM on 16 Nov 2023
Thanks a lot for your appreciation...

8/10 Good

Talin, Pickering

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a clean hotel. However, they always seem to run out of coffee, and as Hilton honor members, we didn’t receive any water upon our arrival and the staff were mediocre at best.
Stayed 1 night in Sep 2023
Response from GSM on 20 Oct 2023
Thanks for choosing Hampton Inn

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GSM on 16 Oct 2023
Thanks for choosing Hampton INN

8/10 Good

Tanja

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean room. Staff was super friendly and helpful. we are especially grateful that they allow dogs. We have spent most of our time during the day outside and were happy to come to our quiet and clean room for good night of sleeping. Complimentary breakfast had great variety of items and all were fresh and well prepared. Two items it could be the improved: mattress was fairly hard and bouncy. Could do with better quality mattress. The windows do not open and there is no fan. The heating/ac unit was on, but would prefer fresh air. Small inconveniences, as our stay was excellent.
Stayed 2 nights in Oct 2023
Response from GSM on 10 Oct 2023
Thanks for choosing Hampton INN

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with very clean and spacious room. Complimentary breakfast has 4 hot items, though they are a bit slow to replenish depleted items. Hotel is right next to a number of restaurants and fast food places. Overall very enjoyable stay. Would stay here again if opportunity comes up in the future.
Stayed 1 night in Oct 2023
Response from GSM on 10 Oct 2023
Thanks for choosing Hampton INN

8/10 Good

Baldomero

Business traveller
👍
Stayed 1 night in Oct 2023
Response from GSM on 3 Oct 2023
Thanks for choosing Hampton Inn

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Staff were amazing and very helpful, clean rooms and very comfortable.
Stayed 2 nights in Sep 2023
Response from GSM on 2 Oct 2023
Thanks a lot for your stay with Hampton INN

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely clean and well cared for. The complimentary hot breakfast is just okay, a little bland, but enough variety. The lobby coffee bar is an excellent touch and was well used and appreciated. Nice dining area for breakfast and casual gatherings in the lobby. There is no hot tub but the pool is lovely. The front desk staff are very pleasant and helpful. The bathrooms in the hotel rooms could benefit from a exhaust fan, but were very nice facilities to use. Will recommend this hotel to all family and friends. Very pleasant stay.
Stayed 2 nights in Sep 2023
Response from GSM on 2 Oct 2023
Thanks a lot for your stay with Hampton INN

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GSM on 26 Sept 2023
Thanks for the appreciation..

10/10 Excellent

Darrell

Stayed 1 night in Sep 2023
Response from GSM on 10 Oct 2023
Thanks for choosing Hampton INN

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023
Response from GSM on 20 Sept 2023
Thanks, a lot for your appreciation.

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GSM on 1 Nov 2023
Thanks for the appreciation. Guests comfort is our first priority.